Quad- und Kamelritte in der Agafay-Wüste mit Dinnershow in Marrakesch

Our guide, Hamza, made the start of our Agafay Desert tour very uncomfortable. We arrived late to the meeting point, and we sincerely apologized to both Hamza and the other passengers. We understood that our delay may have affected the schedule and accepted responsibility. However, after we got into the van, Hamza continued to reprimand us in front of everyone. Even after we apologized again, he said we should at least apologize to the other passengers, even though we already had. When I explained that we had to walk a long distance to reach the meeting point, he dismissed what I said and continued to criticize us. We completely understand the importance of being on time, but we believe the situation could have been handled more respectfully and professionally. Being repeatedly called out in front of the group was embarrassing and made us feel unwelcome as tourists. The tour itself was enjoyable, but our interaction with Hamza left a (-) impression and affected the overall experience.

Pika war unser Reiseleiter, er war freundlich, nett und sehr hilfsbereit. Wir hatten eine gute Zeit während der Reise. Würde Freunden empfehlen, wieder mit ihnen zu fahren.