Red Planet Clark Angeles City

Stjernebedømmelser er baseret på Klooks overblik over ejendommens information (såsom inkluderede tjenester og faciliteter osv.) og er kun til reference

·      All children are welcome.

·      Our rooms can accommodate a maximum of 2 adults and 2 kids (12 years old and below)

·      We do not set up an extra bed.

·      Early check-in / late check- out may not be guaranteed and are subject to availability.

·      Floor preference may not be guaranteed. Room number is assigned at the time of check-in.

·      Our hotels are non-smoking establishments. Smoking is prohibited in all rooms and fines will be charged to violators.

·      Guests are required to show a photo identification and credit card upon check-in.

·      The physical credit card used to place the reservation must be presented upon check-in for verification purposes. The name on the credit card should match the name on the booking.

·      Parking is available on site on a first-come, first-served basis.

·      Starting June 1, 2025, we will allocate one entire floor for you and your pets with a non-refundable PHP 600.00 pet fee per room per night. Allowed pets are domestic dogs and cats (max 2 ft on all fours), caged hamsters, guinea pigs, and rabbits. Dogs and cats should be fully vaccinated for rabies, distemper, leptospirosis, parvovirus and parainfluenza. The pet’s vaccination card must be presented prior to check-in for yours and other pets’ safety. For further details, please visit our website, https://www.redplanethotels.com/conditions, or you may contact the property directly at +63 (02) 8519 - 0888. 

·    HOTEL PET POLICY

·    The hotel will allocate one (1) floor exclusively as a pet-friendly floor.

·    Only one (1) pet is allowed per room.

·    A non-refundable pet fee of PHP 1,000.00 per night, per room, will be collected.

·    Pets are limited to domestic, trained dogs and cats with a height not exceeding 60 centimeters (2 feet), as well as caged hamsters, guinea pigs, and rabbits.

·    Dogs and cats must be fully vaccinated against Rabies, Distemper, Leptospirosis, Parvovirus, and Parainfluenza.

·    A copy of the vaccination record and health certificate must be submitted prior to check-in.

·    Pets must be healthy, clean, and well-groomed. Dogs must be leashed at all times, and cats must be transported in a pet carrier. Cat owners are required to bring their own litter box. All pets must be placed in a pet carrier during check-in.

·    All pet necessities, including but not limited to equipment, towels, food trays, pet carriers, food, and water, must be provided by the guest.

·    Dogs are required to wear diapers at all times, especially in public areas of the hotel.

·    Pets must be kept on a controlled leash at all times when outside the guest room.

·    Guests assume full responsibility for any property damage (including, but not limited to, guest rooms) and/or personal injury caused by their pet. The hotel reserves the right to charge the guests account for any damage incurred.

·    The use of hotel towels and linens for pets may result in additional charges.

·    Pet-friendly areas are limited to guest rooms, the main lobby, and the main entrance. Pets are strictly prohibited in dining areas and food and beverage outlets (including concessionaires).

·    Guests are responsible for cleaning up after their pets and properly disposing of waste in designated disposal areas within the hotel premises.

·    Pets must not be left unattended at any time. Pets are not allowed to remain inside the room without the owner. The hotel does not provide pet-sitting services and shall not be held responsible for the care of pets left behind.

·    During room cleaning, guests are required to exit the room with their pets.

·    Pets must check out together with the guest. Any pet left in the room after check-out will be considered abandoned and reported to the appropriate animal welfare authorities.

·    Guests agree to indemnify and hold harmless the hotel, its owners, and its operators from any liability, loss, or damage arising from the presence or behavior of the guest’s pet.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property