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Alona Tropical Beach Resort 




US$ --pr. nat
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De vigtigste grunde til at booke

Tæt på stranden
Hotellet ligger tæt på en strand
Populære faciliteter
Coffee shop
Restaurant
Free WiFi
Luggage storage
Udforskning af området
8
Beachfront Suite
2 beds
11
Deluxe Room
Bed type arranged at check-in
9
Pool Side Suite
2 beds
Ingen billeder tilgængelige endnu
Beachfront Fan Suite
2 beds
Optjen KlookCash for denne booking, og spar på den næste
Anmeldelser
Læs alle anmeldelser
3.5/5.0
God
79 anmeldelserPlacering
0.0
Tilbudte tjenester
3.8
Renlighed
3.3
Atmosfære og faciliteter
2.3
Alle
4.5+
3.0+
Gennemgået: 7 feb. 2020
1.0/5.0
Under gennemsnittetBoede hos familie · Til fritidsbrug
Unique in every way. The property was demolished in July 2019, yet Expedia still have it listed.
Gennemgået: 8 jan. 2020
1.0/5.0
Under gennemsnittetBoede hos familie · Til fritidsbrug
Impossible to rate as the Resort no longer exists, it has been demolished
Gennemgået: 24 apr. 2019
5.0/5.0
FantastiskBoede med børn · Til fritidsbrug
loved our stay! our room was just near the beach.
Gennemgået: 2 dec. 2018
3.0/5.0
God Front desk staff should be friendly and accommodating
Gennemgået: 21 juni 2018
5.0/5.0
Fantastisk We spend 3 weeks at Alona Tropical Beach Resort this past May. Highest marks from us! Our unit was updated, air conditioned, and we had a view of the beach. The place is really special with beautiful gardens, a unique swimming pool, and more. In the true Filipino style. The staff is top notch! They really made our stay extra special. Angel, Jiasia, and Arnel (bar tender) in the restaurant took great care of us! Mario at the beach, kept the beach clean and brought out chairs for us. Christian at the front lobby took great care of us also! Hard workers, friendly and they always made time for us. The manager Deo was so very helpful to us in every way. Also, housekeeping was wonderful! We will be back again next year! We live in Tennessee, USA.
Gennemgået: 13 maj 2018
5.0/5.0
FantastiskBoede med partner
Exceeded my expectations. I wish they will add kettle and small fridge in all the rooms.
Gennemgået: 22 jan. 2018
4.0/5.0
Fantastisk The gardens around the hotel buildings are beautifully kept and the pool is great, nestled within these gardens. You can walk from your room to the lovely white beach in less than a minute. Rooms are on the basic side but have everything you need. The restaurant has a good range of options and overlooks the beach so very relaxing. I’d recommend to anyone visiting Bohol.
Gennemgået: 9 jan. 2018
1.0/5.0
Under gennemsnittetBoede hos familie
They gave us the wrong room. I asked for a refund but they dont do refunds for their mistakes.
Gennemgået: 5 jan. 2018
2.0/5.0
Under gennemsnittetBoede hos familie
Check-in & check-out processes were quick, and staff at the front desk were friendly.
After checking-in, I tested the water supply in the bathroom, and found out that sink faucet had no water at all. I then informed the staff about this. He promised that this would be fixed "soon." My friends and I then went out to explore Alona Beach.
We went back to the room at around 12:30 AM. To our surprise, the problem was not fixed. Because the front desk was not open 24 hours, I had no choice but to inform the guard on duty about our predicament. To my disappointment, the guard's initial reply was, "Sir, ..." I insisted that this needed to be fixed now; otherwise they should look for another room for us to stay. After 30 minutes of constantly following up with the guard, I finally overheard a rude voice on the other line of the walkie-talkie, "..." I later found out that the rude voice was from the admin manager, leo
It took the hotel staff at least one hour to resolve the problem. We moved to another room at around 1:30 AM. Yes, early in the morning.
Solutions:
1. Someone needs to be in-charge of addressing issues 24 hours
2. Person in-charge needs to face the guest to assure him/her that appropriate actions are being taken
3. Use constructive words at all times. leo was rude
4. Give "special treatment" to the guest by probably upgrading to a better room, or providing free breakfast, etc
Gennemgået: 30 okt. 2017
5.0/5.0
Fantastisk Loved it. Will be back. Staff friendly as. Can get slaughtered by the pool and no hassle at all. All good.





