Jerusalem Gold Hotel

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My stay was average Staff very helpful room is dated and needs upgrade Location great for access to train station

היה אחלה מלון ברמה בינונית אבל נעים

The rooms and the hotel were dated.

Great staff, very friendly and helpful, especially Mary at the front desk in the morning and the guy in the evening (forgot his name, I think his name starts with F). Good buffet breakfast and the people that worked in the restaurant were also friendly. Also Samuel, who runs the gift shop, was great. Location is very convenient for public transportation and right where the Jerusalem Central Railway station is located. Thanks to everyone there that made my stay pleasant.

Customer service

This hotel is so comfortable to stay in when you are in downtown Jerusalem. It is opposite the central bus station & light rail. You can travel quickly to the Old City or to Mt Herzl The front desk staff are so helpful. I loved that Maria looked after me so well during the week I stayed there …..nothing was too much trouble for Maria to help me with …the breakfast manager & team are so helpful too …food is good

mary at the front desk will help you with anything and everything. she is soo kind and friendly

'הארוח היה מצויין רק שיש לקחת בחשבון שצריך להוסיף מעמ למחיר'המוצג באתר ותוספת חניה 50 שח למי שצריך

I generally stay in hotels closer to the city center, Baka, or other neighborhoods, and never by the entrance to the city. However, I saw a listing for Jerusalem Gold and the price was right, and the reviews were very good. After this stay, I will very likely stay here again. It truly met all my needs. Each member of the staff, from the desk clerks to the cleaning staff, are beyond friendly and helpful. My room was spotless and comfortable. The breakfast was great. WiFi was flawless. Mary at the desk was particularly hospitable (though everyone was truly great). You can walk to areas like Machaneh Yehuda or Ben Yehuda or take a bus/light rail to any part of the city. You are literally next to the train and central bus stations, so you can easily go anywhere else in Israel, including the airport without having to drag your suitcases around the city. It was no more noisy than any other hotel in the city and I faced the Jaffa Road where all the traffic is. Totally successful stay at this hotel.

Was nice and simple