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Hotel x berapa bersih

Great place to spend holiday with your family

Good and pleasing

like: cleanliness dislike: The wall between room not soundproof. can hear neighbor talking

Room was paid and confirmed but when l arrived was told by the staff that was no more rooms available, and they will not confirm until 24 hours , l was taken by surprised , these has never happened. Didn’t know that expedia has this kind of ruling. Tried to get my refund from Expedia but there was no refund button which will appear , then l realized that my room was actually given away by the hotel . I had a long day travelling it was midnight and was fed up with the stupidity l had to deal with . Since they didn’t honour the agreement Online I just wanted my money back and find another place . Not wanting to refund me my money they offered me a room which smelled musky l refused, that’s not right thing to do. It was raining as l was about to drive off , the receptionist came and said they will give another room which is better since it’s not my fault. Glad they admitted it’s actually their fault, I decided to take the offer as we were so tired. The room was good except that it was not clean properly as there were few lizards dropping . Other than that it was fine