M Boutique Hotel

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Worst hotel I have ever stayed in. Here’s why: 1. Poorly designed entrance: The main entrance faces sideways rather than the street and is beside a clothing store with mannequins, making it easy to mistake the entrance as part of the shop. As a first-time guest, I was unsure how to enter, and no staff were nearby to assist. 2. Potential safety hazards: The wooden floorboards in the lobby and corridors were uneven. Several boards outside my parents’ room were loose, with one nail visibly protruding. The lobby floor had numerous depressions caused by damaged boards, some hidden under a carpet. I stepped into one and nearly fell. Whether this was intended as a “rustic vintage” design or simply poor maintenance, it is a serious safety concern. 3. Poor housekeeping and maintenance: Both rooms were dusty, with visible dust on furniture and fittings. The cups in my parents’ room were caked in dust. Their bathroom sliding door was badly jammed, while the one in my room was misaligned and could not be locked. The room doors were also difficult to open. To make matters worse, my mother found a small cockroach crawling from under her bed. 4. Unprofessional staff: The front desk and housekeeping staff appeared to be young, amateurish people with little clue about hotel operations and customer service. During our three-night stay, none of the staff greeted us. The overall service felt cold, indifferent and lacking in basic hospitality. I will definitely not be returning.

Excellent and quirky hotel , would stay there again

Room is comfortable. Rain shower is nice and provided body wash, shampoo and condition is of high quality. My complaint is the location; However, everywhere is reachable by RM5 Grab. I am not very happy with housekeeping as well. Toileteries were not top up daily. I ran out of bodywash in the last 2 days.

Friendly staff Comfortable bed No chair in room Washing Machine was useful Nothing really nearby to walk to but Grab cars were available

Overall location n design is nice but There are some small cockroach walking on the floor and wall make it have restless night afraid the cockroach go in my bag. And there are some smell overall is ok but I gotten the handicapped room.

Enjoyed the quirky decor and artsy feel. Will definitely stay here again!

Very clean room, beautifully decorated, walking distance to old Ipoh, good AC

Beautiful hotel. Only negative is no breakfast offered and the only option is to go outside hotel or wait until 10am for the restaurant to open which really doesn't serve breakfast.

Unique urban style hotel. Staff were nice.

Restaurant sushis à même l'hôtel. Chambre avec deux lits jumeaux plus deux valises manque espace. Frigo non fonctionnel