Hyatt Place Washington DC/National Mall

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Buffet breakfast was good. Cleaning staff was very attentive.

Great to travel with kids.

Clean room. The staff was so friendly and accommodating. We loved out stay!

We've stayed here a few times when we visit the Washington DC area. It is easy to walk or rent a scooter or bike. It has become our go-to spot for Washington DC.

Great hotel. Large rooms. Close to everything. We will come back.

Busy. good Breakfast

Imagine my extreme disappointment when I checked in. I had booked this hotel before July 4 2025, because of the roof top bar and knowing it was close to National Mall. Fireworks visibility! But when I checked in they said I needed a ticket and it was sold out! Are you kidding? Who's fault was that for not letting me know I had to buy a ticket? An unsolved mystery. I'm not one to raise hell, but some coordination between hotel and bar might seem expected. Anyway.... A long story of a very helpful head of maintenance and i got tickets. There were a couple of other staff members that helped too. Did I ever hear from hotel management? Nope. Overall, the staff here was helpful, cheerful and friendly. Very engaging. They made the stay very nice. Breakfast bar is great. Food good and the variety exceptional. No waffles, but who needs them when you got pancakes, eggs, meats, grains, yogurts and fresh fruits. Clean. And once again attentive staff who engage with guests. Elevators are fast. Never a long wait unless you're going to penthouse. The tip is to go to 1st floor and call that Elevator. Don't try from. Room floors. Hotel is located to make Mall Tourism walkable. But this was July 4th so security to Mall was only accessible at check points making crossing the Mall to the north side a true challenge. Overall, I recommend.

Excellent

Staff was great, Expedia not so much.

Great check-in process with the manager on duty. Unfortunately I wasn’t aware they are housing the national guard for the next year, not something I believe should be happening. If you wanted to use the facilities too bad because they were all over the place. Friendly staff.