Residence Inn by Marriott Denver Golden/Red Rocks

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The staff was super friendly and helpful. The room was well designed. On a short stay like ours, the bed and bedding are most important. Unfortunately, the pillows were lumpy and the bed not that comfortable. I woke up in the middle of the night with a bug crawling in my hair. In the morning my husband found a spider crawling in his shirt. As a result, we checked every piece of clothing before packing up to go home. Also, when we first walked into the hotel there was an unpleasant smell. I have lost my sense of smell and for me to notice it is unusual. Parking and access to the facilities was very good. It wasn’t terrible, but we will choose another hotel on our next trip to the area.

The rooms were small. The location was convenient to Red Rocks and that was the main reason of out trip. The breakfast was good and the staff were helpfull.

A/C problems - set to 69. Never felt like it got below 75. Would think room service would have caught that but they never refreshed the room during a 3 day stay. Had to call to refresh towels. Maybe it’s an old property. Definitely a smack to the Marriott brand. Also - coffee service super so so. Put out some flavored creamers please. Your coffee is a very bold roast. An older person can’t take the sugar it takes to make it drinkable

I was there 4 nights. My bed was not changed once. Even upon request

great stay! Will be back

The room was clean but it is dated. The tub floor needs a good scrubbing, but it was clean. The pillows and bed were not comfortable, the bedding is barely there. Fire sticks are available with a deposit but we couldn't secure one for three days and it took us checking back every day, they did not have any notes system to let us know when one was brought back. The TV without the fire stick is on DISH service that was breaking up so we couldn't watch live TV -- that meant no live soccer games. Some of the staff were great, the manager was responsive to our complaints but overall for the cost per night, the property did not meet expectations. Almost everything had an issue -- every outdoor chair was dirty or broken, printer didn't work, couldn't use the gym because the door wouldn't open even for the staff. It was clean, we had a decent sized room with a kitchen. Breakfast was decent, I can say that. Clean, on time and reliable. We got some Marriott points and a night comp'd for our trouble, but in the end, it doesn't make up for not a great stay. I would book a different hotel if you are reading this.

A quiet night’s sleep. They said there was a sports team staying there, didn’t hear a sound.

The person before us had requested late check out so our room was not ready until 1/2 hour after check in. We had arrived early so it was a wait. When we checked in we discovered the sheets were stained but the housekeeping team had gone home so we were given a set of sheets to change our own bed. The coffee pot also didn’t work. Not a very good stay for a Marriott. Breakfast was good however. There was a wide selection of healthy foods!

Check in took over an hour Air conditioning is noisy

Everything was great. The staff was so nice and helpful with anything you need.