MainStay Suites Tampa Moffitt-USF

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There was no hot water, there was also a roach that came out of the mirror and the bathroom had areas of

There was little German roaches in the refrigerator and they were also in the bathroom one in the toilet and one on the floor. So if I seen 4 how many didn’t I see. If it wasn’t for my mom being so tired cause she is a Moffitt patient, I would have left. That was a hotel that Moffitt suggested to stay at. We had to get up early the next morning and head to her apartment. I went to front desk and told her about roaches and told her where they were and I had pictures of them, and she just said I will report it to the rite person to take care of it. Didn’t say sorry for the problem or offer a discount or nothing. I decided it wasn’t even worth it to say anything else to her, she wasn’t qualified enough to even do anything cause that’s how she acted. I went to Moffitt and talked to one of the management team that takes care of the type of hotel information on the website and told them about the roaches and the staff so they are well advised about what happened and apologize and apologize deeply for it. They are first class customer service, the teams are the best. That hotel need to take lessons from them.

Close to Bush Gardens, great breakfast, clean rooms. Pool was great except it had dirt from wind or afternoon storms.

It was pretty quaint and in a nice little location and quiet.

Breakfast was good, room was clean.

Love the suite w 2 bedrooms and small living area & kitchenette

l stay here for a few days pleasant experience with the staff who were friendly despite they don't speak any English the hotel met my basic needs, but the property is showing its age and could benefit from some updates. The walls were very thin making it easy to hear conversations from their room and doors opening in nearby rooms felt like someone was opening my room door instead it startles me a few times l would even say who is it? Overall, the staff did a good job and l appreciate their efforts

The property was nice and the staff was nice.

Great place to stay to visit family near Bush Gardens Tampa

Stayed at MainStay Suites in Tampa one night recently. The property is close to the interstate and nearby the areas of Tampa that I cared about. Breakfast was also tasty with some standard continental breakfast fair. Unfortunately, the property left a lot to be desired. There was an odor, almost like mold or excessive humidity, throughout the property and in my room. I didn't bring it up because it was for only one night. Would I stay here again? Probably not, unless there were no other options.