OUTRIGGER Kauaʻi Beach Resort & Spa

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We stayed in mid May while the hotel was finishing their renovations. Things were maze like as major parts of the hotel weren’t reopened yet. Despite this, the staff were very friendly, responsive, and accommodating. Our room was beautiful and well maintained, and we received house keeping daily. We can’t want to return and enjoy the newly renovated property!

Was there for a few hours to kill Time till my flight. Seemed nice pool was nice.

The property is beautiful and we really enjoyed the pools. The proximity to airport is a big plus. Will return again !

Excellent stay! will be back for sure!

Very nice stay!

After asking the receptionist where the parking was she directed us to a lot that was full. Parking is over 10 minute walk in the rain. The security came out personally on a golf cart and wouldn’t let us park in the only section that had parking left although it was marked for valet the valet had gone home and was closed so instead of letting us use one of the open stalls, they told us to park in a lot that was another far walk away in the rain. No common sense or guest courtesy. Even after explaining to the security that we are checking out early they refused to let us park with over 20 open stalls and valet gone for the night, absolutely no one using the stalls. I will never go there again. No signs for direction to find the lobby and construction everywhere. This is the worst hotel service I’ve ever had.

We were checked in but there was an issue with the room. The hotel luckily had a room open that we could move too because changing hotels at that time of night would have been almost impossible. The staff was great through the whole experience though.

The Outrigger is currently going through renovations but it didn't take away from the rest of our experience. The staff was very friendly and helpful.

I had an unpleasant stay at this hotel because of reasons below: 1. I made a room reservation through Expedia. I king bed, one double sofa bed, and family style room. I was checked in into a different room in the furthest building from the lobby and parking lot. My spouse on crutch had to assisted walk that far to the room. Consequently, I paid for valet. My room was small with only a King bed. I called the front desk about this. They apologized but said they upgraded me to a room with ocean view. I live in Hawaii. I don’t care about ocean views!!! 2. The hotel offered a roll away bed. I agreed after the hotel staff adamently said I had no other choice. To make things more inconvenient, the hotel dropped off the roll away bed in front of the door. My spouse on crutches had to bring the bed in. 3. Dinner: at the restaurant, we had to wait/beg for a table. The wait was 10-15”. There were many open but were said to be unavailable due to short staff & the tables need to be prepped first. Very dissappointing. Same service at the bar too! 4. Food was awesome, tho!!! These are my main observations. I definitely won’t be back!!

Great property our favorite