Sheraton Fallsview Hotel

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Gave our room away. Tried to tell us no room available and we had already paid in advance. Then tried to give us a room that would not accommodate our family. Ended up giving us a 2 queen room but had poor views of the fireworks. They would not compensate us in any way to make good on their error and the inconvenience and stress they imposed on us at check in. I’d like some compensation back.

We had a good experience. Great location. No issues with the elevators because I was on a lower floor, 4th and still had a good view!! The only thing is I wish they had a.microwave in the room.

It was a great location

The staff were very helpful and very informative

Very busy so the hotel is tired as a result. Big room, great view, loved rooftop pool.

An Exceptional Stay — Highly Recommended! We had an absolutely wonderful stay at this hotel and would happily return. From the moment we arrived, the staff were exceptionally friendly, welcoming, and helpful. The entire experience felt effortless and enjoyable. Our room was beautiful, spotless, and very comfortable, with an exceptionally comfortable bed that made it easy to relax and get a great night’s sleep. The hotel itself was easy to navigate, which made getting around simple and stress-free. The location was also excellent, making it convenient to get wherever we needed to go. The pool was amazing and definitely one of the highlights of our stay. Overall, this hotel exceeded our expectations. Between the fantastic staff, beautiful and clean accommodations, great location, and wonderful amenities, there really wasn’t anything we could ask for. We would definitely return and highly recommend this hotel to anyone looking for a comfortable and enjoyable stay!

I booked two rooms with views of the American Falls. One was only a partial view — there’s a tree that blocked half of the window view. They are not adjoining rooms. Disappointed.

Got partially charged on deposit after check out.

The staff where helpful. This was a very nice hotel with all amenities at your feet. The only thing is the breakfast buffet could have better quality and fresh food. The bread was stale and the patatoes tasted liked they had been reheated over and over.

Amazing convenient location. Amenities and access to attractions great. Staff helpful everyone as so nice