Hilton Garden Inn Puchong

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My overall experience was quite positive with the hotel itself. The staff were friendly and they upgraded my room aftera small issue was discovered after checking int. By the way, I booked a city view room, but I was given a lake view (along with construction view on going right now), but I was moved to another room, so no issues with the room. The only drawback was the location of the hotel sitting on a permanently closed mall in the middle of residential area/cnstruction zone, hence NO place to dine/shop nearby. Walking to the residential area looks like variety of shops are available by looking at the map. However, there's no paved sidewalk from hotel into the residential area and you need to watch your steps as well as the traffic while walking in the street. Personally, I would not recommend walking in this area at all. Also I did not find the shops very useful after taking the trouble walking there. You'd be better off driving to nearby mall (IOI Mall) or city center (or any other malls with food/shops etc.). Unless you have your own vehicle, you will be relying on Grab. Be mindful the traffic is congested every morning until 10 a.m.-ish and between 4:30 & 10 p.m., so plan ahead when calling the Grab. If you are not used to Islamic praying, you will hear the praying exactly @5:55 a.m. every morning from the nearby Mosque. It's not too loud or last long, but I wish I had known about it prior, as it was loud enough for me to wake up every morning at this time.

The food was amazing

need to upgrade, but overall still acceptable. Fitness centre treadmill almost down feel itchy halfway sleep in the night, not sure i;m dirty :) or the cover

Terrible restaurant service. No perks received in spite of being Hilton Gold, prior Diamond. The room was good but everything else was below expectations. I will not stay again

Staff is Friendly And very nice And Very Accommodating and Professional

The room was clean and comfortable.

Clean room, well equipped excellent service no complaints.

Yes

I had feedback many time to front desk, glue a black back ground, white font next to LG2, G & 6 button, so as an old man in the lift, easy to see it, Everytime i step to the lift i have to guess these button when no wearing my glasses

Great