Hilton Bali Resort

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While the hotel has potential, our stay was marred by several issues. Our room was not what we booked; we received a queen bed instead of the king bed we reserved. Additionally, the TV was outdated (not a smart TV) and the AC remote control was missing. Please be careful on the beach as well—the sand is filled with sharp rocks. I hope management fixes these issues soon.

The hotel resort is amazing and the staff are the most welcoming & accommodating I have seen. My son has nut & egg allergies and the hotel catering staff went above and beyond to cater for his needs at breakfast and also in the Nusa Dua lounge that we had access to. I would like to say a big thank you to Ayu, Risma, Ribi, Karisma, Ade, Yana and Dedek for making the time to get dishes for my son to enjoy during his stay. The pools where fun and kept the kids entertained, however, I would have preferred a specific pool where you could swim lengths rather than having multiple small pools with kids in all of them. The water slide was fun. The beach front was well maintained and both my kids spent a lot of time here playing and relaxing. The games area, was fine, but we did not play pool or the table football as much. The Arcade games inside the clubhouse was available if you wanted to play, but as the weather was great, did not use. The room was nice, however on the booking we had 4 people, 3 adults and 1 child and where expected to have both myself, wife and child on the king size bed and my adult daughter on the sofa bed. This we did not agree with as this would be very cramp, but the hotel managed to get a spare fold down bed. The room was of a good size, but the A/C did not always work and we needed an engineer to fix it. They had to bring in a portable unit for the stay. On the last day we got an upgrade to our stay to a 1 bedroom suite and this was amazing.

Great place and location

Kids club and game room close very early 5 pm Right on time parents want to dinner in peace

Just an amazing place to stay, the views, the flexibility, and the resort was just breathtaking.

3/5 – Decent resort, but overpriced and doesn’t feel like Bali Arrived an hour early for 3pm check-in. Staff offered a noisy room or a wait. We waited. They also tried to charge our already-paid booking — I had to correct them. We only got our room just before 6pm after chasing it up. Room was lovely and housekeeping was good, but the balcony was largely unusable thanks to monkeys making a mess of the loungers. The resort looks nice but feels very commercial and international. Some areas are worn. Staff are friendly and helpful, yet the service feels trained rather than personal. It simply doesn’t feel like Bali — even other guests commented on this. We preferred our earlier stay in Kerobokan, which was more fun and memorable. Food was mixed. Fire and Fork at Grain was poor with tough meat and not worth the price. Breakfast was excellent — great variety and well-prepared despite the crowds. Poolside food was good and the pizzas were outstanding. The pool itself is great (more grass loungers would help). The swim-up bar was a letdown — one of the reasons we booked here — often needed chasing to open and had no music or atmosphere.Overall a pleasant enough stay, but the experience didn’t match the cost. Even a hotel-booked Blue Bird to the airport was 400,000 IDR versus 230,000 if arranged yourself. I wouldn’t book the Hilton Bali again.

Great resort for families lots of fun with all the pools and beach. Loved the traditional Indonesian dinner with show definitely worth the money.

Good place, Good view.

Our stay was generally excellent. This is very much a place to come if you have kids, and want the pure resort experience. Would not recommend as romantic couples getaway—go get a bnb in the jungle or beach! The Hilton Bali resort is in the very resort-y part of Bali, Nusa Dua. That said, there are more “daily life” streets and areas than I initially thought that are only a short Grab drive away! The highlights of our stay were: helpful staff, great food (massive and impressive breakfast! Get there early), wonderful amenities (pool, tennis and beach), awesome breeze, great spa, incredibly helpful with arranging nanny and tours! Some minor details for improvement: long wait time for check-in, mold on inside of closet doors (which we only discovered because the doors fell off).

We loved staying at Hilton. Property was beautiful and very big with lots of amenities. Kids friendly. Staff were very polite. Breakfast was good but not so many items in Indian section. They do not change menu in breakfast. It was kind of same everyday which was kind of boring Otherwise everything else was good They should also offer Italian cuisine and Thai cuisine in restaurants