OYO Times Square

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Great location. It’s a room. It works great

My room had no air conditioning and no attempt to accommodate us was offered. If they were fully booked an attempt to offer a fan, cold water, or a refund to go elsewhere but none of that was offered.

Great experience, great location and convenient

Great experience, great location and convenient

Dirty rooms with roaches, they just aren’t nice but the most basic things you’ll have. The towels were stained and dirty as well

We didn’t even check in while we were in line to check in multiple customers told the staff about no air conditioning in the rooms and mould on the walls the lady on the desk was very matter of fact said she could’ve changed the room if they told them. We decided to cancel and book somewhere else. The lady on the desk advised me that was the best thing to do as she couldn’t guarantee us a room that wouldn’t have the same issues other customers experienced. As we were rebooking in reception there was another couple doing the same thing. There are much better places in New York for not much more money.

Thank you to all the staff and especially to Maria it was a great time

Amazing location for anyone wanting to see broadway shows! Right in times Square and just a few steps away from the TKTS discount booth!

The location was perfect to all the destinations we wanted to see.

Where to begin... I knew when I booked that this was a budget-friendly hotel, so I wasn’t expecting luxury. However, my stay was still very underwhelming. The AC either did not work or was so ineffective that I could barely feel it. It was extremely hot and humid, and people on my floor were leaving their hotel doors open because of the heat. There is also no fridge, and you have to request a microwave. Budget-friendly also does not have to mean worn down. There was chipped and peeling paint, and the hotel generally felt poorly maintained. One night, there appeared to be only one employee working across multiple floors. Where was management? I genuinely felt bad for him. He was doing his best and did not deserve to be left handling that workload alone. Please treat your staff better. I also had a hospitality staff member speak to me in an incredibly condescending and unprofessional way, as though I were a child being scolded rather than a paying guest. The elevator is VERY small and does not seem particularly ADA-friendly (good luck if you come with a lot of bags), and deliveries must be picked up in the lobby. Overall, I would not recommend staying here, especially during the summer. I will not be returning. Everyone’s experience may differ, but I want others to know what they may encounter before booking.