Fragrance Hotel - Balestier

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Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 72 hours before arrival with check-in instructions and smart lock details. Front desk staff will greet guests on arrival. Guests are required to download the property's GPHL Check-in & Digital Key mobile app before check-in. Guests must contact the property 1 day prior to check-in to confirm whether quarantine or non-quarantine accommodations are required.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

In accordance with Hotel Licensing and Government regulations, guests are required to present a physical Singapore NRIC or a physical passport upon check-in.

Please note that other forms of identification – such as Digital Singpass ID, work passes (Work Permit, Special Pass, Employment Pass), long-term passes, students pass, driving licenses and any other form of membership cards are strictly not accepted for registration purposes.

All rooms are non-smoking in this property. A penalty of $300 fine will be imposed for any violation of the non-smoking policy.

We kindly remind guests that all special requests are subject to availability and additional charges may apply

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property