Hotel Jakarta Amsterdam

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Just stayed for 5 nights (which was originally meant to be 3) at the Hotel Jakarta. And honestly, how refreshing it is to find a hotel that actually exceeds our expectations. The room was beautiful, the breakfast was tasty and fresh, the hotel itself is very modern and hip, and the staff were also very helpful & friendly. But on that, my partner and I would like to put a shout out in particular for a lovely young lady called Juliette at reception. We had a situation where we had to cancel our riverboat cruise at the very last minute, due to diminishing water levels, and had to pivot to create a new 14 day plan leading to our follow on itinerary in Budapest. We were quite frazzled coming off a 13 hour flight from Singapore, and very tired when we turned up at the hotel. Juliette went out of her way to make us comfortable, assisted us with being able to make the necessary phone calls to our riverboat company back home. Organised an early check-in and even left a nice surprise in our room for our anniversary. If they say a hotel is only as good as it’s staff, then I hope management is looking after Juliette. Because she is an absolute asset to your hotel, & really made us feel like people rather than numbers, when it counted. And a quick tip if you’re staying here, to save you walking unnecessarily to & from the Tram stop, to get to & from Amsterdam train/bus station. Take 43 bus which picks up & drops off right near the hotel’s side entrance.

Excellent breakfast.

Everything was great!

Great location! Room was a little warm. No ac. Did bring us a fan .

Beautiful hotel, the staff could not be more friendly and helpful, lovely facilities, restaurant and bar. And jute top top!!

The breakfast menu was awesome! The hotel was above and beyond our expectations! The front desk gals went out of their way! I had taken a nasty fall at the airport, they noticed, and delivered an ice pack to our room! Exceptional is the word to describe our stay!!

The staff was extremely friendly

Very unique property. The room was clean and comfortable. Breakfast was delicious. Upon arrival they wwre offering (other guests) wine and juice. I had to ask. Also, they have great smelling soap and shampoo (but no conditioner (I asked). The location was a 5 minute Uber from the train, but a tunnel was closed and it took 25 min and thus 75€. I wish the hotel had a shuttle.

Easy access to the old part of town and the Central Station. Very clean and modern. Our room was amazing

I have mixed opinions about this hotel, it’s incredible in terms of the interiors and it’s great to have a restaurant, bakery and bar and indoor pool. When checking in, I noticed everyone else was giving a glass of champagne except for me. I guess it’s given for specific reasons but it creates a weird feeling! Staff were usually good, but when I was checking out a staff member seemed to call people over who were behind me in the queue, leaving me waiting even longer. It’s a bit far out from the centre but the tram is easy to navigate. Rooms are beautifully clean and I loved the bath. The lifts are a pain. I probably wouldn’t stay here again when I return to Amsterdam.