Tailormade Hotel METROPOL St.Gallen

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Great location, nice staff, terrible rooms.

This hotel is very easy to access and was well presented. The staff was only part time, and not highly informed about the city, but pleasant. The room is very tight without a proper place to put suitcases. The room was clean and modern

Very clean room and bathroom. My room did face the main rail station above the bus / tram area so sometimes a wee noisy. This hotel is right across from the main SBB rail station. Very handy. Would definately stay here again. .

Excellent stay! So close to the main train station. The hotel is very clean, comfortable and the breakfast is excellent!! Staff is friendly too. Will return if I visit this city again.

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I arrived without a Swiss outlet compatible adapter. I enquired if they might know as to where I could purchase one, and the clerk supplied me with one until I could buy one the next morning. I also asked about suggestions for meals, sight-seeing, and general information, and was kindly helped during my stay. Being located just across from the Bahnhof and so close to the Cathedral, makes this hotel a perfect choice when staying in Skt. Gallen. Wonderful breakfast buffet options!

Clean and close to transit hub

Conveniently located, just a few step from the train station - But no one at reception, must go to restaurant next door to pick up envelope with the key. Wifi: must enter your phone number and receive by SMS a password. Room was always hot and the cooling did not work. Only after sunset it was cooler (opening the window) but a lot of the noise from the street. The hotel knows about this as they provide ear plugs in the bathroom…. Arrived at 09.00 for breakfast (which finishes at 10.00 am), there was 2 slices left of ham and 2 of salmon left. I waited, waited and waited for more to come, never did. When I left the woman asked me if I had enough (she obviously exactly knew that there was no food), I politely replied that I will come earlier tomorrow as I don’t like to complain. Second night (Saturday) more noise in the street past midnight, then trucks to wash the street… not a pleasant night. Second breakfast arrived much earlier, the food was very good, but again in limited quantity. Fill up the online check out time form for between 11.00 and 11.30. At 10.50 someone enter my room ?!? Not a hotel I can recommend nor will come back.

Clean quiet excellent continental breakfast

Great stat