Tropicana Los Cabos, Tapestry Collection by Hilton

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This is great place to stay. Rooms are clean. Very friendly and helpful staff. Had breakfast at restaurant in hotel. Good food. Cristian, Arnulfo, Luis and Sharon Are wonderful servers. Attentive In all aspects. Will definitely recommend Tropicana.

We chose the Tropicana San José del Cabo because it was located right in the Centro Historico area. For us, that was much more interesting than staying along the strip of generic resorts all clustered together along some road. Although the Centro Historico is pretty touristy, you still get a taste of Mexican families enjoying the neighborhood. Something that you’ll never find in the resort areas of San José del Cabo or (heaven forbid) in Cabo San Lucas. The hotel itself was immaculately clean and well taken care of. The rooms were adequately sized. It was very quiet and peaceful. Hot water was plentiful. There is a beautiful pool area and the restaurant is pretty good even though we only had a breakfast there. There is also a convenient, large gravel parking lot next to the hotel. There were a few things that could be improved. The first is the price. It was expensive for what you got especially considering that breakfast wasn’t included. The beds were a little hard for my liking. They also have a really think quilt, which looks nice, but to sleep comfortably you have to turn the A/C down really low and it just didn’t quite get there. The provided toiletries (shampoo, conditioner, soap and lotion) were really poor quality, not reflective of the rate they charge. They don’t provide bottled drinking water in the room just an open carafe that doesn’t indicate a source - and the one sip I took tasted funny. None of these were deal breakers, but next time I might shop around.

The Hotel and restaurant staff were all incredibly friendly and helpful. The most kind staff I have ever encountered. I will look forward to staying here again.

This is a well maintained oasis. The accommodations, food, and outstanding hospitality all combine to make your stay at the Tropicana peaceful, restorative just what a vacation should be! This is a must for your stay in San Jose de Cabos! Karen

The room was very nice and clean. I enjoyed being onthe first floor. I was told I could open the gate from my little terrace and walk out to the pool. But he couldn't open it. He was supposed to get back to me about that. But he never did.

Facility was beautiful. Right in the middle of town. Easy to walk around. Will be back.

This hotel is a true GEM!!

Unfortunately, my experience was frustrating from the moment I arrived. The hotel is very difficult to find, especially if you are driving. There are two separate entrances on different streets. One entrance is for pedestrians and is located near downtown, while the parking entrance is on the back side of the property along a large boulevard. The problem is that the address provided leads you to the walking entrance, not the parking entrance. There is little to no signage, making it very easy to miss the entrance. If you drive past it, you have to go all the way around again, which is inconvenient and frustrating, especially after a long trip. In addition, there is no elevator, so carrying heavy luggage can be difficult. The hotel was also quite noisy. People were talking loudly as early as 6:00 a.m., and there was significant traffic noise from outside, making it hard to get a good night’s rest. I strongly recommend that management provide the parking entrance address in their instructions and install clearer signs to help guests find the property more easily.

Great location near downtown. Wonderful staff

Hotel design is beautiful and the spaces were all maintained and clean. Room was spacious and decorated tastefully. We appreciated 2 large bottles of water, coffee maker, soaps, shampoo, lotion that was provided. Mattresses were comfortable and the hotel was very quiet for resting. Appreciated the common community spaces - sitting areas, game room, pool, restaurant, etc. Would love to return some day!