Canvas Hotel Dallas

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Clean. Nice staff. Cool rooftop bar.

The room was amazing we loved the style, the swimming pool is beautiful but only 3 feet .9. We did not like eating at the restaurant down stairs, it took way too long to get menus and service and we waited really long for our ticket , our waitress was just on her phone , we kept trying to make eye contact and finally after a few minutes of watching her be on her phone we got up and took our tender and bill to her. It seemed that she did not care about the service she provided. We understood why once we paid. A 20% percent gratuity is automatically added, so no matter what service they provide they get the tip. I also had issued with how much they charge for pets. On the hotels.com app, when I booked it, it said they charge 50 per pet but then they messaged me and said that hotels.com had not updated the information and it was actually 100 per pet. I would verify amount first before staying here if you have fur babies.

Overall, it was great

Do not stay in room 301 we got bedbugs

Great staff, front desk team and the bartenders we're amazing.

Great location. Pool on the roof top was radical. Comfortable room. Stay on the 5th floor and the noise from the pool party didn’t bother me. It wasn’t too loud.

No complaints everything went as expected

Property was beautiful and well kept. We enjoyed drinks and appetizers poolside with the beautiful view of the Dallas skyline. All the staff were polite and friendly. We will definitely book a stay here again.

Room was noisy. As walls were very thin. Could hear our neighbours TV perfectly well. Woken up early in the morning to the sound of music. Pool and furniture was dirty, and deck was peeling. Furniture was worn out . Needs some maintenance. It was also quite far from downtown although we were expecting to be staying closer to the historic District as that’s where it showed up in our Expedia search. Our mistake for not double checking. This is a hotel that portrays itself as higher end. But it has some work to do.

Really nice