Oaks Glenelg Plaza Pier Suites

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It was ok

Room was spacious and comfortable. Had everything we needed. Parking was very handy. Such a great location walking distance to restaurants, the beach and more. Friendly, helpful staff at check in and check out.

Love staying here. Staff are amazing

perfect location

A nice location. The hotel has become somewhat run down in some aspects. Room needed painting and carpet in average condition. Good facilities within the room make it good.

when I arrived in room, first thing I noticed was no coffee table, so they brought one in. No face washers, they also got that in. When I complained about the mould on the walls/cupboards & tile grout & floor drain, I was told how sorry they were, they made such a big hoo ha about it telling me to email them with pictures & they will get onto it straight away. Absolutely nothing happened. Health Commission is certainly going to know about this. How dare you charge ridiculous prices when cleanliness should be #1. Price of parking has also gone up to a ridiculous amount. Also for the past 3 years there have been works clearing sand which is straight in front of Ocean view rooms. Trucks so loud, entering & reversing, so if you want quiet, don't stay ocean view rooms. I was then lied to & told that they only just commenced works which isn't true because I contacted Holdfast Bay city Council & they told me that the works have been continuous & will be going for at least another 2 years. If Oakes had of been honest with me I would have booked a Parkview room. I was told there was a change in ownership. Definitely going downhill & you've lost me as a regular stayer. Also don't speak at reception among yourselves in a different language it makes people uncomfortable!!!

Always a good standard and in a great position. I always enjoy my stay there.

We had an ocean view room opposite the lifts. Could hear every trip the lifts made day and night. Room was clean but the bathroom needs a deep clean. Shower was in the bath but had no grab bars

The floor was dirty with dust, hair and was clearly not vacuumed or mopped recently. The condition of the apartment was run down with scuff marks all over walls, tv that was a blue screen, cupboard doors falling off completely or wonky, signs of water damage on ceiling and on floor, furnuture that was warn with rips in the fabric. The apartment was spacious and had a lovely ocean view along with good quality block out curtains. Parking is difficult later at night when it becomes full. Pool, spa, sauna and gym were great.

Very clean and close to main centre