Renaissance Allentown Hotel

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Nice hotel in Allentown, hotel bar/restaurant was nice, however menu is limited. Room was nice and modern, staff were helpful.

We stayed 5 nights at the Renaissance Allentown Hotel. The location is great with plenty of cafés, bars, and restaurants nearby, and the lobby is modern, stylish, and well-designed with nice art installations. However, the experience inside the rooms was disappointing. The corridor carpets had a strong musty smell, the coffee machine wasn’t working, and basic amenities like dental kits and daily replenishment of toiletries were missing. Housekeeping was inconsistent and not up to standard, with poor cleaning in areas like bins and drains, and even worn or torn bedding, which felt unacceptable for this category of hotel. On the positive side, the rooms are spacious, bathrooms are clean, and parking is convenient and reasonably priced. Overall, great location and aesthetics, but housekeeping and maintenance really need improvement.

This was a sureal experience I felt so happy because I haven't had a luxury stay like this in a while. They really take care of everything here. Anything from food and entertaining is literally within walking distance. You can't find that in alot of places. I will 100% be coming back.

Excellent hotel attached to the PPL Arena which hosts concerts and sporting events. Room was clean, parking was available in garage at $16, and walking distance to some ok dining options.

Everything went smooth from checking in to checking out parking was great and bed was comfortable thank you!

The hotel and staff were great. Saturday night in city center Allentown was a little loud for folks not used to city living.

Great property, wonderful return stay, as usual great service and friendly staff!

Great for the concert venue

The hotel shares the parking garage with the arena next door. There a no exterior sign indicating the entrance for parking at the hotel. There was a valet parking area on the street in front of the hotel but there was no attendant. It took several circles around the block to find the parking entrance. We arrived promptly at 4PM (earliest check-in time) but found ourselves tenth in line because there was only one person working the check-in counter. There were also 6 people waiting to retrieve their luggage from storage. A second employee came to assist at 4:30. We checked out the next day at 9:15 only to find a sign at the counter stating the attendant needed to leave the station but would return shortly. Please make yourself comfortable. I dropped the key off and left. This is a Marriott. I would think they would be fully staffed at critical check-in and check-out times.

Welcoming staff - wonderful convenience for events at the PPL center.