Hilton Anatole

Stjernebedømmelser er baseret på Klooks overblik over ejendommens information (såsom inkluderede tjenester og faciliteter osv.) og er kun til reference

It was a great place to stay with family, whether you have plans or not, this place will keep you entertained until you are ready to leave. Pool will definitely keep your little ones busy. Will definitely go back!

Water park area was fun, comfy beds, helpful staff

Amazing experience room, staff and atmosphere.

I wouldn't recommend visiting on weekends during the holidays. On Sunday, the pools were packed—making it impossible to swim—and it was incredibly noisy; worst of all, there were empty beer cans and dirty cups everywhere! They only started cleaning up right before closing at 9 PM, so everything was filthy throughout the afternoon. Monday was better, and by Tuesday it was perfect—there were fewer cups lying around, and I could actually swim. The Latina receptionist wasn't exactly friendly, and I wasn't a fan of the menu at the Media Grill restaurant. The mattress was terrible; I woke up with back pain every day. I stayed in a corner room with a king bed; I imagine the more expensive rooms might have better mattresses. The hotel looks beautiful on the ground floor, but considering the price, the service in general leaves a lot to be desired.

It’s a beautiful stay, shower was a bit older in our room but overall it’s nice. Food at the pool- like fries way over seasoned for kids to have. Medium size 11$ was way too salty. We enjoyed it but I do feel it’s way too expensive for what it actually is. was fun, customer service was excellent.

My grandchildren loved the outdoor pool. It really made their vacation.

I did not enjoy my stay at this hotel. The biggest issue was the excessive and confusing charges. You pay for the reservation, and then you’re hit with additional fees such as a tourism tax, room charge tax, city charge tax, and a mandatory charge per night. What makes it even more frustrating is that these charges seem to apply repeatedly. For example, if you purchase something at the hotel, you are charged for the item plus the expected sales tax, but then you are also charged additional room and city taxes on top of that. It feels like you’re being charged multiple times for the same transaction, and the whole system makes absolutely no sense. On top of the excessive fees, the information provided by the staff was extremely inconsistent. Different employees gave completely different answers about policies and charges. It honestly felt like different hotels were operating within the same building. Overall, the unexpected fees, mandatory nightly charges, confusing billing, and inconsistent communication made the stay extremely frustrating. I would strongly recommend asking for a complete breakdown of every mandatory fee, tax, and nightly charge before booking, because the final cost can be significantly higher than what you initially expect.

The room was outdated and the hotel was so hot it was awful and uncomfortable.

Very nice hotel

We enjoyed our stay at Hilton Anatole! The swim up bar was by far our favorite! The property is very beautiful and lots of things to do. However the maintenance staff was conducting a renovation above our room and started working by 8:00 AM each day which made it very hard to sleep in while on vacation due to the noise. But other than that we had a great time!