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2 voksne, 1 værelse

Flower Of Joy Wellness Villa

19 Wellsprings, CascadeSe kort

CZK 3,822.55pr. nat

Dette er den billigste pris i 30 dage, baseret på priserne den 27 Okt

De vigtigste grunde til at booke
Fantastisk udsigt
De fleste brugeranmeldelser kommenterer positivt på udsigten fra deres værelse
Populære faciliteter
Rooftop terrace
Free WiFi
Luggage storage
Ingen bedømmelse
Udforskning af området
4
Standard Apartment, 5 Bedrooms, Mountain View
Multiple beds

232.3 m²

Mountain view

Optjen KlookCash for denne booking, og spar på den næste

Alle
4.5+
3.0+
Bevil
Gennemgået: 10 aug. 2026

1.0/5.0

Under gennemsnittet

Boede hos familie · Til venner og familie

Family of Nine Left Stranded Outside in the Dark An extremely distressing experience. I booked Flowers of Joy Wellness Villa through Hotels.com for nine family members, including my elderly mother and four children aged 7–14. The host called on check-in day and I confirmed arrival between 5–6 pm. Check-in was advertised until 9 pm. At 6:06 pm, I WhatsApped to say we were almost there; the message was delivered. We arrived at 6:20 pm, but repeated calls went unanswered. At 6:24 pm, I messaged that we were at the gate. Again, the message was delivered. I continued calling until 6:43 pm with no response. As darkness fell, nine of us were stranded outside a locked compound. My elderly mother became distressed, while the children were tired and hungry. This was not simply poor service—it was now a serious safety concern. Hotels.com spent approximately 1 hour 40 minutes finding emergency accommodation for nine people on a Friday evening. Thankfully, Kapok Hotel accommodated us around 8 pm and was outstanding. The host finally called around 8:30 pm, stating his phone had died. Regardless, our arrival had been confirmed and we arrived within the advertised check-in period. I strongly caution families, particularly those travelling with children or elderly relatives. Huge thanks to Hotels.com and Kapok Hotel for coming to our rescue.