Elite Pyramids Boutique Hotel

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Location was excellent, hotel inside was clean overall, staff were very helpful and always willing to help, and the food was excellent. One suggestion I have for the hotel owners, is to keep the area surrounding the hotel clean! Let me reiterate, the hotel it self was clean overall, but outside the hotel was not. Since this was a boutique hotel, and there were more than enough staff on duty, I would ask the staff to walk around the property and keep the area surrounding the hotel clean, because honestly, it doesn’t look appealing when you first approach the property.

I was at first skeptical but I booked anyways and I’m so glad that I did! For starters they provide transportation to and from the airport for only $50. The staff was very kind, helpful & funny! They made our stay very comfortable and convenient. Major shoutout to Abdo for guiding us through the city to go eat and shopping, he waited on us at every location, very patient, sweet, and honest. Only thing I have to criticize is the indoor pool, although it’s beautiful.. the water was a bit dirty, other than that.. everything was literally perfect and the pictures do NO justice! You can follow my tiktok @heysexilexi because I’ll be uploading a video based on this hotel alone with realistic pictures.

The shower in my room wouldn't drain, so I had to take military showers to keep from flooding the floor. The indoor pool was clean and operating but the larger outdoor pool in the courtyard that our room faced was not being cleaned or even having the filtration running because the water level was about 5 inches below the skimmer baskets. There were small piles of sand accumulated on the bottom of the pool and it had a film on the surface that looked like it was made of dead mosquitoes and dust. It also had a greenish tint to it. We were there for 2 weeks and we must have been leaving just as the busier season was ready to kick in because the day before we left, they were vacuuming the pool and the sand on the bottom was gone.

Fabulous host, couldn’t do more for his guests. Very clean and spacious room. Restaurant for breakfast was fabulous with direct view of the pyramids. Abdul arranged for a driver to transfer & collect us to GEM and arranged a sunset camel ride with practically an impromptu private photo shoot!! All in short notice. Restaurant also serves a great lunch and dinner menu, just a flight of stairs from your room.

We were a family of four staying in the family room. Plenty of space with a king bed and two singles in two separate bedrooms. The room was very clean and had two fridges and safes. Staff were very friendly and accommodating. Indoor pool was nice and the rooftop bar had amazing views of the pyramids as well as fantastic food for breakfast and dinner. We will definitely stay here again.

The girls in the reception were super nice, friendly and helpful. The problem was with the guy who worked overnight the date of my check out, extremely unpleasant and unprofessional. He hardly paid attention to my questions because he was more concerned in playing video games in his phone. He also made jokes on how well he spoke English and Spanish and he didn't, because he didn't know whst I was asking him. He was not at the desk upon my check out from the hotel, he was outside the hotel smoking, so I and my driver had to wait for him to bring my breakfast box. One of the worst things in this hotel was that I could not sleep at all, my room was underneath the cafeteria/restaurant the constant loud noise of moving furniture started early in the morning around 6 am to 9 am and in the evening there was a party with music until midnight or more and then the moving of furniture and cleaning of the kitchen and restaurant unyil 3 am. Horrible!

Great room, very clean. Very friendly and helpful staff and perfectly situated for planned excursions. Hotel was amazing and exactly as advertised, as well as excellent value.

The room was filled with light, with amazing pyramid views. Everything was comfortable and new. I loved it and hope to come again.

Friendly staff, very accommodating, beautiful rooms and facility and great view!

just ok but great view of pyramids