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Great place to stay! Staff was very helpful .

Great location in Roma Norte. However, the hotel was under renovation so there was a lot of construction, even at the entrance. They claimed it was only 9-5 but it definitely went on longer than that. There was also only one elevator so I had to wait longer than usual just to go up and down to the lobby. It's also on a bustling street, so traffic can be noisy.

Everything was wonderful! The hotel was a good center location. When the Cruz Azul won, we had a front row seat to celebrations that took place on Av. Insurgentes. Julio and Alberto were very helpful with a medical emergency. A person in our group requested an ambulance and they went above and beyond to help her and us. We are very appreciative of the entire group that was there during our 6 day stay.

Almost perfect stay. Only thing missing was a window screen for the balcony.

At the time of booking the gym was closed due to remodeling but what really sucked was that they NEVER returned our deposit!! Called multiple times and gave me the run around! I should have read the reviews first because once I did I seen that this hotel is known for keeping the deposit!! Only good thing about this hotel is the location. It’s too bad that bad people work at this hotel, because it does have potential to be great.

Under construction but still very nice. Staff was very helpful, friendly and informative.

Was not told prior to arrival the hotel is under construction. Which would generally be ok until I noticed things in the room were half done. I booked the rooms and my two other friends had great rooms on the 8th floor. Large bathrooms and views. I was put on the 6th floor. Plaster coming off the bathroom ceiling and construction marks as if they're still planning to work on it. The bathroom floor would be completely flood during a shower. Having to use multiple towels. The property is in a great location, walkable to everything.

the air condition is effective

Perfect location, very friendly staff, clean comfortable rooms

The hotel is under renovation. In addition, the windows are not soundproof. The hotel is extremely well located in Roma Norte. The staff is helpful and friendly.