9 Hertford Street Mayfair

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We stayed here for one week, from Friday to Friday. Upon arrival, we were informed that the elevator was out of service and were assigned a room on the 4th floor. Unfortunately, the elevator was never repaired during our entire stay. It appeared to be an ongoing issue that was not disclosed before our arrival. Housekeeping was also very limited. During the week, the room was cleaned only once and towels were replaced once. The bed sheets were never changed. The air conditioning did not work properly, so we had to use a loud fan at night to sleep comfortably. The furniture is outdated and could use updating. While the bedroom had blackout curtains, the rest of the apartment did not. For us, the only real highlight of this property was its excellent location. Unfortunately, due to the maintenance issues and overall condition of the accommodations, we would not choose to stay here again.

Beautiful boutique hotel in a great location. Convenient to walking distance to so many landmarks and the Shepard's market has lots of pubs and shops.

I booked this hotel for my husband. He loved everything about the place, and was so happy that the room was spacious enough for tai chi!

This place was incredible. It was essentially a one bedroom apartment with a small kitchen a full living room and dining room. Location is incredible for Mayfair and Hyde Park. The only criticism I had was that I had a room at the front of the property. It faced onto a popular cut through road so you could hear the traffic outside until around 1am. But it was clean, spacious, and well appointed. The check in was a self check in which was super easy with the timely communication from the property. I will stay here again!

Huge appt. Did smell a little of smoke when we first went in but think it was maybe where someone had smoked on the balcony. Didn’t notice thereafter. Check in was polite and friendly. Apartment is huge and very well equipped. Stayed with our two dogs and they were very well catered for with bed, bowls, poo bags and treats. Kitchen is fully equipped for a great stay and the apartment is in an enviable location. Lovely walk around Hyde park to serpentine cafe for breakfast. Thanks for a great stay, Would stay again

Excellent hosts and a wonderful Club apartment for our thirteen-night stay at Hertford Street. The decor, set up and amenities made us feel like it was a home away from home. It was so helpful to have the washer/dryer, a well-equipped kitchen, comfortable bedding, etc. We greatly enjoyed our stay and highly recommend these apartments. The location is close to the parks, good restaurants, the Metro and shopping. We hope to stay here again on our next trip to London.

Spacious, well-appointed, serviced apartment, tucked away from street noise in Mayfair, a posh neighborhood in Central London. Easy walk to Green Park tube stop, many bus lines, embassies, etc. Bedroom, fully equipped kitchen, washer/dryer, dining room, bath, and a large living room, Al for less than the cost of a one bedroom suite at a nice central London hotel. We’d recommend and will return.

Well equipped apartment. Great location behind the Dorchester Hotel. Very friendly/helpful staff. Will definitely stay there again. Also have parking (which can be pre-booked).

Fantastic location & awesome reception staff. Apartment is large and quality.

We came to London for wiinter wonderland with our grand daughter who is 3. We found the staff were very polite and the apartment was lovely clean and very comfortable, my granddaughter loved running around playing hide and seek. The location is great just off park lane and has easy access to any where you want to go round the west end, we come to winter wonderland each year with her and hope to book 9 Hertford street again next year.