Almada 91

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Amazing Location, location, location!!!! I would def stay here again. 2 adults and 2 kids! The place was clean and welcoming and quite spacious! Lots of natural light and nicely decorated! So pros: clean, amazing city centre location, great amenities in the flat despite no laundry. And great bars and restaurants very close by but not noisy for city centre location. Cons: sofa bed so uncomfortable it hurt my husbands back! Shower base is cracked and could use a little updating, and please provide two sheets cause it’s hot, and no proper air-con. can’t give people a thick duvet and a base sheet only! But my biggest con is the entry door system that does not work properly as a nightmare trying to get into the building every time. Also communication from the host company really needs improvement!!! But I would def stay there again, and recommend it it people!

The location was

The location is amazing you can walk to many places and great food! The home is comfortable and clean. Loved our stay!

No check in codes were provided to us and they gave us the wrong room number so it took us a very long time to get into the room after arriving. There was no soap in the shower. Otherwise the room was nice.

Such a beautiful property, with an amazing view! Great convenient location as well! There was an issue with the keypad at the front one day, but the staff were very easily accessible through WhatsApp and were able to help us out. Loved this property!

Great location, very clean apartment with 2 nice small balconys

The location is very central and convenient, with most tourist attractions nearby. Overall cleanliness was acceptable, although we did notice some dust in the bathroom. The sliding shower door was also faulty during our stay. One major issue was that the bedsheets did not appear to have been changed after the previous guests — there was visible dirt and hair on the sheets. Thankfully, the staff responded quickly and replaced them immediately once we reported the issue. The check-in process was also confusing. According to the booking information, we expected to receive check-in instructions by email the day before arrival, but no email was sent. We had to figure out how to contact the property ourselves through WhatsApp. On the day of check-in, the key codes were also supposed to be available an hour before check-in time, but they were not, so we had to contact them again. That said, the staff did reply promptly each time. One other thing to note is that there is no elevator. We were assigned a room on the top floor, which was quite difficult with heavy luggage and definitely felt like a workout.

For two days of a five-day stay, the code management provided to access the front door to the building didn't work. We spent several hours trying to get in and only had success when a fellow tourist let us use their code. Management provided a nice bottle of wine and some cookies as a welcome. We appreciated the gifts but would have liked the coffee pods to fit the coffee maker provided. The apartment was attractive and in a good location, but because management was so inaccessible, I would not stay here again.

Shops nearby, Clean Rooms

We arrived very tired after a long flight, with two young kids, only to be told that the apartment was flooded and no longer available. Their solution was to another apartment that’s far away. We had to call a couple of times to get the address and access code. It was an extra hour wasted but we were really tired and had no other options. The new location didn’t work for us so we moved to a proper hotel, but the staff only agreed to refund 2 out of 4 nights we prepaid. And after almost two weeks, we only received an email saying I’ll get refund of one night, and we haven’t seen the money. We are still traveling right now so we don’t have energy to deal with this, but this experience is so frustrating so far.