Radisson Hotel Reims

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We had a very slow check-in which was exasperated by the excessive heatwave! However, the hotel team were very good and gave us a gift and an apology for the trouble. It's often how the problem is addressed rather than the problem itself, so I congratulate them for that. Nice coffee cafitiere in the room, steamer and good tea.

Lovely hotel and nice staff. Only problem is I prepaid for my stay and had my credit card charged a second time. Now awaiting a refund.

This Radisson is new and sparkly but unfortunately the staff did not quite measure up with the nice facilities. They were friendly enough but simple things like having two free people at the front desk but then not helping us when we struggled with our bags in the revolving door, brings our rating down. We chose the hotel for its new facilities, the location, the gym, and the rooftop bar. Unfortunately, when I asked about the rooftop, they told me that it would not be open until a few days after our stay but that we were welcome to take a drink from downstairs up to it. We took our game up one night only to find a few employees winetasting up there and the bar was open. I ordered a cup of tea that took 30 minutes. Service missed the mark again. The breakfast was lovely—nice buffet and even included gluten-free bread options.

Modern, clean, newer hotel with spacious room and fabulous shower! Enjoyed our stay but it is a walk to the town centre and restaurants 15 mins or so, so doesn’t suit everyone.

its location 15min to centre

Lovely hotel. Modern, very clean and comfortable. Easy to access by car with good parking facilities next door.

Stayed in this hotel for a wine trip. 5 out of the 6 members of the group chose to stay here and we were all very happy with the accommodations. Room was clean & spacious, staff was friendly & breakfast was delicious. The water pressure in the shower was also amazing. Would definitely recommend to fellow travelers and will be staying here again in the future!

The staff were very friendly. The room was the perfect size. The shower was also great!

Hotel was ok but location could be better

We did not have breakfast so can't comment! Staff were very polite & professional check-in was quick & easy , we thought the bar prices were very overpriced & not much atmosphere.