Sonesta Select Boston Danvers

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The room smelled like smoke and the furniture was coming apart. I have pictures.

The hotel was really nice. The room was large.

Clean room. Friendly staff.

Clean and comfortable.

Property was well maintained and staff was friendly. Our only issue was the AC did not stay on throughout the night and we were constantly trying to get the thermostat to maintain a cool temperature during the summer night.

Great hotel close to lots of shopping.

Wifi didnt work all the time, which was annoying. Amenities were good. Great location.

This is the first review I have written that has this low of a score. I had to change rooms 3 times as they were each in such bad shape. Old run down fridges were across the board broken and dripped water on everything. Furniture old, chipped and or ripped. The female staff on the weekend days.... very labile. The place smells of coverup Febreze on every floor almost overpowering. When I read reviews before I stayed they had to be fake. Breakfast was to be paid the same stuff most hotels of this caliber gave for free. Had to ask for another toilet paper roll as the 1 in the room was 1/4. If I hadn't paid up front I would have left. Silverfish in the room. The evening person was nice a man. the TV was so complicated he had to come up and start it. Do better in your line up. I do not recommend!

Negatives: no free coffee in lobby. This should be standard. Furniture in tv area of lobby was in really rough shape. Bathroom in our room needs refresher; it was a bit shabby. Positives: nice pool, helpful staff, tons of nearby shopping. Easy to park.

The hotel was so clean but really outdated, and needs a lot of maintenance in the rooms. However I would stay again because the rooms were so clean and staff really nice