Made Hotel

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Great noise reduction from busy, loud city streets. Slept comfortably without the need for earplugs. Restaurants, coffee shop and lounge areas were wonderful.

Staff was great, rooms were clean. They facilities were nice I would definitely stay here again.

Comfiest room and best service! Love the location

I will start with the positives: Clean, attractive and modern property. I prefer smaller properties such as Made Hotel. Nice cafe on the first floor. Central Manhattan location and good access to multiple subway lines. These were the things that were less than ideal: Small rooms and beds. Immediate neighborhood is so-so. Overall: I give it an okay rating especially for a short stay in Mid Town. We got a really good deal by pre-paying for our stay.

Great value.

The Made Hotel was exceptional in every way. I will try not to gush too much so it doesn’t sound real, but I can’t say anything negative about our experience. From check in to check out, the staff went above and beyond. I encourage others who are unfamiliar with NYC or the area to ask the staff. They know everything and made wonderful recommendations! The location is perfect for Broadway, The Empire State Building and many other activities and eateries. Our room was well stocked and clean upon our early arrival. The happy hour was fun. The coffee/drinks area was great for snacks and coffee/tea/water. I strongly recommend the Made Hotel and will stay again if my travels take me back to NYC.

I recently stayed at MADE and, while I could have requested a refund at several points, it eventually felt more exhausting than it was worth. I chose to stay because the staff was genuinely kind, accommodating, and professional throughout my visit. Their customer service is the main reason I gave the hotel another chance. Unfortunately, this will likely be my last stay, not because of the people, but because of the property’s maintenance and functionality.To be fair, the weather during my stay was unusually warm and humid for New York City, which is outside the staff’s control. However, the issue seemed to go beyond the weather. The AC system throughout the hotel felt ineffective, and even after being moved to another room, it remained warm and uncomfortable. I found myself sweating at night trying to sleep. There were definitely positives. The staff and customer service team were excellent and responsive. The coffee shop downstairs was great, the avocado toast was surprisingly good, and the location is central while still relatively quiet for Midtown. The hotel has a trendy boutique aesthetic, reliable WiFi, quality bath products, and a nice Bluetooth speaker in the room. Pricing also felt reasonable for Manhattan.That said, several issues made the stay less comfortable than expected. Rooms have limited storage, no real closets, and little counter space. The under-bed drawers felt inconvenient, and the beds sit very low to the ground, which may be difficult for some guest.

Friendly staff and great rooftop bar!

Super friendly staff and accommodating. Great location!

The amazing staff the food the rooms !! Everything is amazing!!