Baan Kiao Resort

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I loved how large the room was

Firstly, the Staff are awesome and super helpful - they are all amazing! Unfortunately, the property is not on the beach and doesn’t have direct access with sun loungers and a dedicated beach area like the other nearby hotels. It requires a walk down a hill and a path thru other bungalows and is not easily visible especially after sunset. Other neighboring hotels offer better access and dedicated beach amenities. Also the room was in a building up a hill above the level of the pool and beach. It is quite a steep walk back up the hill to get back to your room. It is also difficult to walk into the small section of town that’s very close, but the road also has 2 steep hills that need to be trudged up to get there. Once again the other nearby hotels are at beach level and easy to get to beach and the shops and restaurants without a challenging hike. Finally, the property is a bit dated and could use a refresh as well. The ratings in place seem wildly inflated in my opinion. I would expect a rating starting with a 7 or low 8 for such a property. Once again this is about the property and I must re-emphasize how wonderful the staff are.

I had a very pleasant stay at Baan Kiao Resort. The highlight of the resort is definitely the staff, very warm, helpful, and welcoming throughout my stay. The beach is beautiful and only a one-minute walk from the resort, and the pool was great for relaxing. Although the resort mainly caters to families, I still enjoyed it as a solo traveller. There are also restaurants, cafés, a 7-Eleven, and an exchange booth within walking distance, so the area feels convenient without being overly busy. Overall, a comfortable and easy place to stay on Koh Phangan.

Everything about my stay at Baan Kiao was perfect! I originally booked just 4 nights, but I kept extending my stay cause I simply didn’t want to leave. The atmosphere here is just something special, so warm and welcoming, and all the staff are the most amazing. They make you feel at home from the moment you arrive. The breakfast is one of the best I’ve had, and the location is also perfect, just a few steps from the beach. Also loved spending time by the pool, get one of Daniel’s cocktails in hand… highly recommended. This place stays with you. I’ll definitely be back.

Great staff, customer service is A1, clean, great value

The room was very definitely better than on the photos. Nicely decorated and with spacious terrace. Stuff was friendly and very helpful. And I had best breakfast in Thailand here. Highly recommended and I will be back.

Big clean room. Close to main street but far enough to be quiet. Lovely location straight on the beach. Good food

The staff are the stars of this resort! They are always so friendly and welcoming. When we left, we felt like we were leaving behind friends. Our room, (actually a small bungalow on high stilts), was always spotless, with fresh fruit, coffee, and bottled water replenished daily.

The room is very spacious and there is even a hammock on the balcony. Also the food is delicious. The only problem was the noise as our room gave out to a well frequented road.

Nicest staff ever! Pool is beautiful and big, our poolside bungalow was also very spacious, the grounds are nice and the beach is a couple minutes walk. They cleaned our room daily and the breakfast included delicious Burmese food with western cuisine. We enjoyed a small beach party as well, every Wednesday.