Ocean 5 Hotel

Hvězdičkové hodnocení vychází z přehledu informací o ubytování (například zahrnuté služby a vybavení) od společnosti Klook a slouží pouze pro informaci.

Nothing

The guy there told me that i had to pay a extra $95 as resort fee. At the end i ended up paying almost 300$ for a disgusting motel. Just the outside looks s lil nice but the room are disastrous.

Cigarettes burns in blankets

The property manager is very nasty, rude and disrespectful. This place is a dump!!

No TV for the 2 days I was there. no ice machine.

Roaches. Broken ac. No wifi. Staff often not around. Horrrrible

Property was correct area for us. Pool stayed open late. Had 3 bed rooms.

I checked in and 5 minutes later, I checked out. Room smelled like ppe, stains on the sheets. Bathroom was disgusting.

They literally try to scam you out of your money! I booked a room with 3 double beds and was almost there to check in and they called asking how many people I had with me. The room sleeps 6! They told me I booked for 2 people... but I paid for a room with 3 double beds! Literally this booking was for one night only and they told me I had to pay an additional 48$ and change per person extra if we wanted to stay. I told them no that that was ridiculous when I already paid $162 for the room. Now I can’t get Expedia or the hotel to refund our money. Everytime I call the hotel staff is rude and says Expedia has to refund and Expedia says the hotel is to refund but I have to get the manager to approve. They won’t even tell me the managers last name! Just George and that he didn’t have time to deal with me. Worst experience ever!! Had to find and pay for another hotel for the night.

The hotel put a $270 charge on my card and will not tell me why. I've called them 5 times and they haven't given a reason or refunded me.