Hotel Nova

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This is a small but well run and clean hotel. It is extremely central inasmuch as it’s located in the heart of the city

This hotel is in the perfect location! Just minutes to great food, the tram, the train station and bars. The hotel has an awesome coffee maker and water dispenser. It was awesome to stay here!

The location is great, but the building has to many steps, dark carpet, narrow hallways etc Not easy access for people with limited mobility. The breakfast was great !

The included breakfast was good.

Buen Hotel turistitico para parejas.

Location is excellent; near Dam Square and tram stop. The staff is friendly and sometimes helpful, and the lobby coffee maker was appreciated. But room has only one hard plastic chair (no place for second person to sit), no microwave, and old worn carpet. Also there is a dangerous large step (about 8 inches) into and out of the bathroom. Unable to control temperature in room without asking staff member at front desk make the adjustment. Sloping floor toward wall at side of room makes walking, especially in the middle of the night, risky. Some kind of rolled up useless dirty carpet along that side wall. Only got one housekeeping service, out of 6 days, 5 nights. Some of the days we asked for no room service but would’ve appreciated at least one more day, which we requested, maybe the 21st or 22nd to empty garbage cans and remove wet towels off the floor. When we asked the desk if we could have housekeeping service because our garbage cans were overflowing, she just said “well there’s additional plastic garbage bags underneath your trash bag.” In other words, “take out your own trash, put in your own new trash bag, here’s some towels.” Isn’t housekeeping one of the advertised services what we were paying almost $400 a night for? Because it certainly wasn’t for a modern, well kept up, warm at our desires, safe and convenient to walk around or sit in, room. Also, the breakfast should be included. We won’t be staying here again.

For a budget property, we found this to be an excellent choice. Very well located between Dam Square and the Jordaan, and only a 15 minute walk to Central Station where a lot of the tours go from. There was a tram stop a block away and a subway stop 5 minutes away. The family room was very roomy and comfortable. Quite a bit of street noise on the front side so be aware of that - we had earplugs so didn't not have an issue with it. We did not partake of the breakfast so cannot comment on the food, but we saw it and it looked like a great spread.

Generally ok experience and good location, and hotel staff were kind but a bit disorganized and unresponsive. “Clean” towels had strands of someone else’s hair embedded in them.

Desk staff were fantastic and very helpful. Room was clean and updated. Breakfast was great. Staff kept breakfast area clean and well stocked. Coffeemaker was fantastic. Grocery store one block away. Main tram stop just yards. Great location. Will gladly stay there again.

Perfect location, central to all the shops. The room was very comfortable and clean :) I have visited Amsterdam many times and this was my favourite place to stay. I also felt very safe in knowing there was 24h reception!