Citadines Kléber Strasbourg

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Lots of great things about this hotel. The location is excellent - an easy walk from the train station, a nearby tram stop, and the center of town. The staff were wonderful. And we loved how spacious the one-bedroom apartment was, as well as the convenient laundry room (set up and use with an app) near the reception desk. The only reason I couldn’t give a perfect review was the lack or air conditioning. It was only mid 80’s outside, and they informed us at check in there was no A/C, but two fans were provided. We didn’t think much of it. But once in our room on the 6th floor, it was stifling hot. It didn’t improve with windows open and fans going all night. By morning, we were anxious to leave and packed our bags hours before planned. Even in an old building, they could add attic fans or other improvements. I can’t recommend this hotel for a summer stay, but it would be a perfect choice the rest of the year.

My father and I arrived in Strasbourg on the third hottest day of the extreme heatwave; the following day was the hottest. We had a little trouble finding the hotel because my GPS routed me to a road that was closed, and it was only by accident that I turned onto the correct street. However, when I went inside to check-in, the woman who helped me was incredibly nice. She immediately gave me the code to the garage, told me to unload the car and get my dad inside to keep him cool and only then park and return to complete checking in. She also told me that if Dad had any trouble breathing or was uncomfortable that night, all I needed to do was tell them in the morning and they’d try to move our room to a lower floor (we were on the third floor). That following day, the French health minister warned people to stay indoors and limit outside activity, so we stayed in the hotel all day. Although no rooms have AC, the ground floor does, so we decided to camp out there for the afternoon. Many other guests did, as well. The next day, even though it was to be even hotter, we had but one chance to see the city. As we were checking out, the woman with whom I spoke told me we could let our car in the garage and go explore. She even showed me on the map the quickest way to get to the Strasbourg Cathedral, telling me that it is usually always cool inside and would be a good place to take Dad. We absolutely loved the room, the facilities and the people. The only thing we missed was a fan.

What they promise is what you get. Basic lodging, nothing fancy, but well done. Great location—very close to 4 of the 5 tram lines, easy walking distance to many sightseeing spots, and lots of great places to eat. Responsive staff. Very clean facilities. Highly recommended if you’re looking for basic accommodations.

Clean, close to everything and walkable to all sites

Really great location! Some noise from the street in the evening but it was always done by 10pm. Great amenities with the kitchenette and good layout.

Great location! Rooms were clean and spacious. The breakfast was excellent and so was their dining staff-Sara was very friendly. The only issue was that the room was a little warm and there isn’t a thermostat inside to turn the temperature down so we had to open the windows and our rooms were right above the entrance to the hotel and many of the guests stand at the entrance and smoke! The cigarette smoke was coming up into our rooms. Allowing guests to stand at the entrance smoking is not good! Other guests have to walk through the smoking guests to enter and exit the hotel lobby. Other than this issue, our stay was really good. We did also have some difficulty figuring out where the parking garage is for our car. We would stay here again and highly recommend it to everyone!

The parking directions were intimidating but it turned out to be very simple and straightforward. Perfect location. Walking distance to all the sites. Friendly helpful staff

Very Clean Room

Best services in all europe hotels I've been. Staff is out of this world. Great location.

The staff were friendly welcoming and helpful with our questions and validation of our parking space during our stay. Breakfast was hearty and delicious