Hilton Garden Inn LAX Los Angeles Airport

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Booked this hotel for a concert at the Forum. The front desk staff was very helpful, they gave us info for a shuttle back and forth to the show for $60 for 2 people round-trip. Lyft would have been more difficult bc of the traffic and rate increases after the show. The restaurant hours are terrible. Open 6am-10am closed from 10am-5pm, then open again for dinner. The bar was open but no food until 5pm. Restaurants in immediate area are all fast food. 😕 The bartender was super sweet, we liked her a lot! They have 3 elevators for 10 floors and only 1 was working. It was super annoying. We took the stairs a number of times but we had too much luggage to do it at arrival or when we checked out. Electrical outlets were out on one side of the bed. We let them know when we left bc we didn't have time when we first noticed. Airport shuttle rides were long and crowded. People had to stand. We used Lyft bc it wasn't reliable for us with 30 mins between them. Front desk called them on the radio and they didn't even answer her back. Room was nice otherwise, bed was really comfortable! I probably won't stay here again bc there are other options.

It was unfortunate timing. 3 elevators and only 1 was working so a full hotel with at least 7 or 8 floors and only 1 elevator was problematic. Some people were waiting over 40 minutes to get down stairs. Many just humped their suitcases down the stairs.

Everything was great!

Everything was very good

The staff were amazing, always considerate and helpful! The room was clean!

Parking was extra. Okay, $55/Day… Really? Then the pay station asked how many days I would be parking. I answered 3 nights/ 4 days. It only charged me for two days. When I returned at the end of the second day, I had to buy another parking ticket. So confusing. Breakfast was the same every day. No pancakes or waffles unless you eat to pay extra. Buffet breakfast was already $24 / Day. Seems like Hilton just wants to nickle and dime you to death.

Very welcoming staff and helpful

Staff was super nice and helpful!

Excellent place. Very clean and roomy. Has a few eating places near by. The shuttle doesn’t always run every 30 minutes so be out waiting in plenty of time or you could miss your plane.

Close to the airport. The shuttle service staff is not helpful