Citadines Namba Osaka

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Cleanliness, staff, room space, residents lounge and especially the bed comfort were great. The only improvement I would recommend is the number of washers and dryers available. Drycleaning is available, but at a cost. I would stay at a Citadines hotel again.

Great!

Great location easy to get around reasonable walk to trains

Great location. Rooms were very comfortable and wide selection of items in breakfast.

Good room for a family of 4

Super clean rooms. Staff is amazing - ready to help. Breakfast is great (would be great to have fried eggs but i am being picky now😂). Location is suuuper convenient - between 2 train lines. We are super happy with our stay! Thank you!

Our family had an amazing stay at Citadines Osaka Namba, and we can't recommend it enough! The location is incredibly convenient, with easy access to the Osaka subway system and countless excellent restaurants, cafés, and shops just a short walk away. What truly made our stay exceptional was the outstanding customer service. A very special thank you to Hoang, who went above and beyond during both our check-in and check-out. Her kindness, professionalism, and genuine hospitality made us feel so welcomed and at home from the moment we arrived. She took the time to make sure everything was perfect for our family, and her warmth left a lasting impression. We would also like to give a special shout out to the beverage manager at the bar in the lobby. He often greeted us with friendly service and exceptional quality of drinks (my favorite was matcha soymilk latte)! Traveling with a child, we especially loved how family-friendly the hotel is. The kids' playroom was a huge hit, and the guest lounge was such a thoughtful space to unwind after a day of sightseeing. Having 24/7 complimentary coffee, water refill stations, and a comfortable place to relax was a wonderful bonus that we appreciated every day. From the fantastic location to the exceptional service and family-friendly amenities, our experience exceeded all expectations. We will absolutely stay here again the next time we're in Osaka. Thank you to the entire team for making our trip so memorable!

Convenient location with lots of shopping nearby. Really liked the laundry facility after traveling for a week. The rooms that we booked were huge with kitchen and separate bedroom.

This was a really great hotel. We were super well situated and could walk to pretty much everything. Just a 5-10 minute walk to some of the best street food and about a 20 minute walk to the super busy river front.

Helpful staff, great location, LAUNDRY ROOM!!, and beautiful rooms