Fersal Hotel Kalayaan Quezon City

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Great location. Friendly staff. Breakfast is very good.

Functional hotel with friendly staff. The room is spotless! Spacious and bright. The location is in the heart of Quezon City with many shops within the hotel vicinity. The price is reasonable, that includes breakfast. Overall, we are happy with our three nights stay. Highly recommended.

Our stay at the property was absolutely wonderful. Room was clean, breakfast is excellent. We get access to places we wanted to go easily.

Good

Front Desk and Guard were asleep when we arrived to check-in. Made to order breakfast was a sham, it was already cooked and really no healthy selection. I took down the DND sign and replaced it with the make my bed sign but it was ignored all day.

Clean room

Not perfect but better.

Staff ok. Location not safe. Amenities not good and cost is a little high.

We booked for the 2 bedroom family room for 18 days, I was a bit disappointed that the hotel isnt that considerate enough to allow us to check in at around 9am without charge, (our flight arrival was at 530am) they said if we check in early they would have to charge us 1000.000 even if the room is already available. This is new to me because I also worked at a hotel and the hotels that we booked in before would do their best to accommodate requests like this esp if the guests is staying longer. Where is the hospitality there right? The people are courteous, good but the amenities and the property itself is no good. No microwaive, vault was broken, shower is always hot, aircon upstairs is noisy like noisy that you wouldnt be able to sleep. No laundry and iron, wifi is mostly weak, Yes its not 5 star hotel but these are the basic necessities in a hotel. All in all i think we will not book this hotel again and wouldnt recommemd to anyone.

Quick check in, clean room