TownePlace Suites by Marriott Bethlehem Easton/Lehigh Valley

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The staff at the desk was actually very pleasant. I made my reservation through a third party, Expedia and did not use my Marriott Bonvoy account so they did not honor my request. I paid for a king size Suite with a walk-in shower, I did not get it. The front desk person was polite, but said since I made it through a third party they don't always honor it and she told me there were no rooms with king size beds or walk-in showers available. The shampoo and body wash were the exact same. I thought I was putting shampoo in my hair it was body wash, my hair came out looking like a Brillo pad. The room was somewhat clean but definitely dated. I used Lysol wipes on the chair and kitchen table and they came off black after I wiped them down. There was a dead bug in the corner of the bathroom. The breakfast was very disappointing. There were no waffles available, no gluten-free options, only Frosted Flakes or Corn Pops for cereal. They did had liquid eggs, bacon bagels and prepackaged banana muffins. No fresh fruit, apparently the waffle mix was either out or the waffle maker was broken. They did have plain Chobani yogurt in the refrigerator case. If you are looking for a quick place to crash and, are not hung up on it being super clean or updated you will be okay with this facility. The lobby and the elevator had a lot of pool water on the floors from several kids running in and out of the pool, rather than mop it up, they just put a sign out that cautioned wet floor.

Was there for a week on vacation with my family. First day at check in I found out that the pool and hot tub were out of commission so I did get upset because we were looking forward to it . Staff was cool property a lil shady but it was cool .

Staff very friendly. Room could have been a little more updated. Seemed old. Definitely needed extra towels. Room wasn’t cleaned daily.

All staff had great customer service and very welcoming.

Everything was clean and a quiet place to stay. Love it!! Would highly recommend 💯

Staff was good

Stayed here previously with no issues. Last trip hotel seemed more run down and new gentleman at front desk was not helpful or very friendly. We checked out and moved to the Home2Suites.

Clean rooms and common areas great pool and hot tub and excellent staff will definitely be back again my kids loved it.

The staff is amazing and very helpful!!

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