Portside Inn & Suites

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The building is very old. One of the lampshades on the bed headboard in my room was being held together with red duck tape and looked sadder than the Disney character Eyor hanging down with whatever life it had left. There was hardly any blanket on the bed and the hotel really looked like it was falling apart. The carpets in the hotel all ways were old and gross looking. There were stains on my towels and they looked a bit dirty. Im not sure if they actually wash everything before the new guests check in. It wasn't very comfortable. If you need a place to crash it's okay. Just not the most comfortable or clean looking place. The staff were nice but it just wasnt a very holiday friendly hotel.

Let me just start off by saying the staff was very friendly & very helpful answering any and all questions we had & they allowed us to leave our car in the parking lot while we left LA for three days on a cruise to Mexico. Why I’m giving such a low star rating at this hotel, is because the rooms were very dirty. I found hair hanging off of the blow dryer that was in our room nailed to the wall, I could also see dirt and what I thought may have been food, left on the counter and just filthiness on the floor. It was very, very visible to the human eye that these rooms have not been properly cleaned. there was one screen missing on our window and the screen left on the window was cut in half. My sister who also stayed at the hotel said she felt her room was cleaner than mine but the next morning woke up to a very large cockroach on the wall in her bathroom. In the back courtyard we seen mice running around on the grass with the back door entrance open to make it easy for any little critters to get inside the hotel. The location is great if you want to walk across the street to the port to get on your cruise line,

Nice basic hotel

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The property was a last min booking for a night before a cruise. It was close to the port & reasonably priced. When you enter the lobby you see the beautiful stain glass, check in was smooth. Once we got to the elevator and off on the 2nd floor there was a bad smell and it looked very old. The room was somewhat updated with new floors, AC unit basically didn’t work, looked like it was from 1653 - the room temp never decreased. The bathroom was clean despite the ceiling looking like it was going to fall in. T Let’s not talk about the bed rock - or the bed that we slept on, hard as a rock, pillows to fluffy. Overall for the price and location was a good value.

Hotel is old and bathroom are poorly maintenace. Host on front desk was not a friendly helpfull perosn.

Has potential but needed to request wash cloths as none we're provided. Ice machine had not been cleaned in ages and there was a huge area of the carpet that was soaked from a leak outside our room. Staff was nice. Left a Boppy pillow in the bed and staff said nothing was left in the room when we called. Disappointing

Location was great . Beds really small . Air worked great . Free parking is always great . Very outdated . No pool . Needs to be upgraded. Other than that it was ok will stay again for the price

This was literally the only hotel in the area that wasn’t grossly overpriced for the weekend which is why booked it, but on the website the pictures the reviews didn’t make it seem like a bad hotel so I was bamboozled. The hotel was disgusting. Stains all over the walls the counters the bathroom mirror even looked like blood stains the sheets had holes the mattress weren’t even protected so you see how old and dirty it was I didn’t really have to communicate with staff I was only there for one night I wouldn’t have been able to do two nights there with just how dirty the place was. Like it literally looks like the bought an abandoned hotel and didnt even bother to clean anything up before opening up and letting people stay there there was literally cobwebs and tagging on the curtains. Like it doesn’t seem like they have any kind of house keeping what so ever with how dirty and gross everything was.

Subpar hotel, but if you just need a place to sleep it will do. Room wasn't disgusting but also not great. Bed was ok. They use a top sheet as a fitted sheet which easily moves when sleeping and reveals the mattress. I also needed to ask for a blanket, as the sheet and bedspread weren't enough for me. The room was missing a microwave, so we had to go downstairs to heat things up. But what was most annoying was that our room key would constantly stop working and we had to get it re-scanned multiple times. But I will say the staff were pleasant and I liked the location.