Four Points by Sheraton Kuala Lumpur, Chinatown

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Nice

Feel more like a 3.5 to 4 star hotel; not 5-star standard definitely. Toilet doesn’t feel luxurious. Pillow is too soft for comfort. Petaling street has lost much of its flavor.

Check in was 3pm but i walked in at 11.30am, cause not my 1st time staying in here. Always manage to get room early. Was attended by Sofea, she told me room not ready n got to wait n she will call me. Ao went for a coffee and came back at 1pm. Alot of tourist started to check in and out, more than 15 pple got thier room keys n walked up n i was still waiting for the call from Sofea. 2pm walked up to the receptionist Luqman n he immediately gave me a room. So the thing here is, Sofea needs more diligent or rather training to serve n be reponsible with customers. Another staff to compliment was Que or Sue, couldnt recall the name, while checking out she was very sweet n handle it well even my parking coupon. Please next time attend to customers who. Arrive 1st. Thank you very much

Perfect

Good location away from the crowd, near to restaurants , subway and shopping.

The bar was amazing. The room had a skyline view of KL

Room was clean & staff were friendly

It is good hotel in good location.

Excellent breakfast, need to add more vegetarian option's

Excellent value for the money. Beautiful room with a huge window looking over the entire city. Lovely pool area, although it would be nice if you could look out while in the pool at the view.