Four Seasons Resort Orlando at WALT DISNEY WORLD® Resort

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Best service in all departments. Four Seasons is a keeper :)

I am disputing the charges for my recent stay because the services and accommodations provided were materially different from what was advertised and represented prior to my arrival. I specifically chose this resort over several comparable luxury hotels because of its reputation for exceptional service and the amenities that were advertised. Unfortunately, my experience did not reflect the level of service I paid for. Throughout my stay, housekeeping did not service my room twice daily as advertised. Instead, housekeeping often arrived late in the day after we had already returned, making the service ineffective and preventing us from enjoying the expected turndown and room refresh. Additionally, my family and I repeatedly experienced unnecessary questioning regarding our room number and reservation. Staff members also assumed that my reservation had been made through an agency simply because my confirmation was associated with my business email address. These repeated interactions made us feel singled out and unwelcome rather than valued guests at a luxury property. I also communicated in advance that we were celebrating my daughter’s birthday and was advised that the hotel would acknowledge the occasion. No birthday recognition or accommodation was provided despite those representations. Another significant issue was our inability to access and enjoy certain resort amenities. We were turned away from amenities because they were reportedly at capacity, despite paying

Our stay at the Four Seasons Orlando has always been exceptional!! The staff is amazing and friendly, and the hotel has the best amenities if you just want to stay around the hotel and not visit one of the Disney parks. I’m looking forward to our next visit already!!!

Always amazing. The best place to stay at disney.

Amazing experience. Our toddler had a great time in the lazy river and splash pad area. Food was great. Room service was great too. Will come back again.

Perfect stay for our family!

Loved that Spa! Excellent food and staff was exceptional!!

Everything great, food great , breakfast with characters was awesome, but im not sure if top restaurant is a michellin restaurant , its great but far from other Michelin restaurants.

Very upscale

Everything was great! Staff goes above and beyond expectations! One example… a washa is a tool to use on your face. The house cleaning staff accidentally broke the one I had in the shower and had notified me of this by text. By the end of the day, they replaced it with a brand new one. Another example, I enjoyed getting up early to go to the patio facing the pool on my balcony. The ground keepers were very noisy one morning, and I told the front desk and the next day I could tell they were trying not to make as much noise. I appreciate them listening to my voice and actually doing something about it. The front staff also upgraded our room, for an extra fee of course, but it was still about a savings of $900 per day from ordering the same room online. We ate at both Capa and Ravello‘s and I would have to say that Ravello‘s food is actually better. They use a better seasoning on there ribeye steaks then Capa. The pasta and meatballs and bread are excellent at Ravello‘s. Ravello’s also has a nice breakfast buffet daily, which we enjoyed. It is such a nice relaxing property to enjoy walks around the lake, an adult pool, lazy river, clean uncrowded gym and shuttles to the Disney parks. I would definitely like to go back again soon, and if the Four Seasons offers me a free vacation, I’ll be there as soon as they want. But, at this time, I’m writing this review just because my wife and I enjoyed the vacation so much lol.