Marriott Indianapolis East

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A brown hair strand was stuck on the bathroom sink railing saw it when I was using the toilet. No extra blankets in the room if so couldn’t find them. The room was at 65’ no instructions to reset it call the front desk and they help me. I look for literature or pamphlets in the room to tell about room service or.information on amenities could not find 1 piece of info that was really disappointing and not knowing where is ice ect. But the best part was breakfast staff nice and friendly and hands on a very pleasant surprise the black male was exceptional very attentive love that don’t see that kind of service anymore. Overall 3.3 out of 5 things that can. Be corrected yes I will stay again for about 50.00 cheaper or discount .

The way finding in the hotel was terrible. I had to ask a non English speaking house keeper to help me find my room. It was very difficult to get to different places on the hotel and my son and his family had a room on the same floor but we had to go to the first floor to go to a different side and then up a different elevator to get back and forth. Very inefficient. The house keeping was not regular. I stayed 6 days and had to ask for towels and a clean up on three day and my son’s room would not have been cleaned if I didn’t ask several times as well. And there was never enough towels or wash clothes- I was sharing my room and we had two towels and one wash cloth. My son’s room had two towels and one wash cloth and there were three of them in That room. Beds were u comfortable and hard and terrible pillows that flattened right out when you put your head on them. Very poor for the price. I was disappointed.

Great courtyard

Stay was very convenient. Most staff was very helpful and friendly. The bathrooms had an odd layout and the decor in the rooms were not comfortable.

Miguel was absolutely exceptional! A very busy weekend and event was tended to phenomenally by staff.

The rooms were updated and clean, went to the hotel for a horror con. The staff was great

Property was in great shape !

4rooms in total were booked every room had a issue . My presidential suite had no air conditioning in bed room had to move to another room were the toilet didn’t work. 2 of the other rooms had nasty soap scum over shower heads and other room had issues with the TV working , no sound . Staff was helpful but not with a refund.

Very helpful and attentive breakfast server. Would be nice if it opened at 6:30 instead of 7 though. Very slow elevator.

If you stay in the suites on the pullout couch, be prepared for the freeway noise all night. Earplugs really help this, it’s just inconvenient. Also in the smaller rooms the ac is great and cools the room down in a hurry, however is extremely loud.