Tokyu Stay Shibuya Ebisu

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10 out of 10 RECOMMEND!!!! The staff were pleasant and accommodating, location was great and close to the train stations. Would definitely stay again!!

Great location. They charge for make a bed for ¥700. No coffee pod or tea bag provided. If you are sensitive about the noise from train, this hotel is not a good option.

The most amazing stay for our family. The modern hotel not only was a beauty with the interiors, but the staff and management delivered white glove service with a boutique-style warmth. Jiro, the manager, was so hospitable and tended to every question and need during our first visit to Tokyo. The food at the restaurant was delicious with a gourmet-level Italian menu in the evening. The hair products were RaFe, a luxury brand in Japan! Complimentary pajamas for each family member! We left our hearts in a Tokyo, but we know when we return next year, we will stay at Tokyo Stay Ebisu.

The hotel is new and has a great vibe. The ice cream in the room was a delight. The check-in process a bit convoluted but maybe that was due to our late arrival. The rooms are small but have some nice touches. Amenities are limited, are available only in the lobby, and you have to pay for some of them. The hotel is conveniently located near the Ebisu train station which has great route options.

Is clean n quiet hotel

The hotel was very clean and the staff were great. Breakfast was really good, especially the French toast and croissants. It was easy to get to the metro, and having a FamilyMart and Lawson nearby was convenient for snacks and drinks. The washer/dryer in the room was a big plus for our trip. We had a comfortable stay and would stay here again.

Having a washing machine right in the room is so convenient. The staff is also very friendly, and I’m highly satisfied with my stay.

Stayed here May 2026 - booked through Expedia and made reservations before the hotel officially opened in March 2026. Stayed in a comfort double with husband and room was advertised as having in-room washer/dryer but it was not the case when we arrived. However there is a small laundry room with two washer/dryer units on the third floor and we had no issues with using/never had to wait. You can also check the status of the washer/dryers from the TV in your room which is convenient. Room was extremely small and cramped for two people, but room and bathroom was brand new and felt very clean. Front desk and employees spoke English very well and were very friendly. Very close proximity to Ebisu station which was also nice. There is also no daily housekeeping (you can request for an additional fee), but we were able to get our trash emptied and towels refreshed every couple of days without an extra charge. For the price we paid I would have rather stayed a bit further away from the city for a larger room for the same price, but overall I was satisfied and felt safe (biggest priority).

I've always loved the Ebisu area of Tokyo for a couple of decades now. Now with this hotel right in the heart of it, I can live there too! It makes it so much more convenient for me, almost too convenient. All my favorite bars and restaurants in Tokyo are located within a couple of blocks of the hotel. Will certainly be back.

The rooms are small, but we did expect it. The shower was very nice with a rainfall shower head we always had hot water and good water pressure. The only I would improve is to put a light over hallway mirror to be able to see better when putting on makeup