Nazuna Hakone Miyanoshita

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Amazing experience! Food was incredible. Staff super nice and helpful. We loved our onsen in our room! We can’t wait to come back

This is the best decision you will make on your trip. Amazing service, beautiful rooms, amazing food. Everything here exceeded expectations.

The sukiyaki was delicious, and the onsen in the room was lovely

We had the room in the picture. Great outdoor onsen. Food was great, traditional Japanese cuisine sukiyaki and grilled fish.

Nazuna was truly the best part of our Japan travels, by far. It was the perfect reset after time spent in the busy cities. Nazuna is tucked away in the most serene location, an oasis that immediately calms your nervous system. Our room, the Nijo, was incredible. From the views, the private onsen, the complimentary tea and body care products, everything was thought out and considered. The room is clean, the bed so comfortable. And the food! Wow! I have an allergy to gluten and the staff were incredibly knowledgeable, kind, and accommodating. Shout out to our dinner chef Rei, you prepared my favorite dish I had in Japan and we had such a great time with you. Thank you so much! We will be back. Thank you all!

Me and my husband stayed here and had the best experience. The room was very clean, and very nice. Location was great & bus stop was right outside.The onsen was amazing. Other than the room itself being amazing, the staff was extraordinary. They were very kind, polite, and attentive. Ryota prepared our dinner and he was so kind. The dinner & breakfast were both so tasty. We for sure will be coming back on our next trip to Japan!

This was a uniquely and wonderful Japanese experience. The staff went above and beyond to look after us. The food and service was phenomenal. The location was amazing. Although this is little more expensive it was well worth it as this has been the highlight of our trip to Japan and we will remember this long after we have returned home.

This was uniquely and wonderful Japanese experience. The staff went above and beyond to look after us and make us feel at home.The food and service was phenomenal. The location was amazing. We absolutely love our stay here and it has been the highlight of our stay in Japan.

We stayed here for one night as a couple hoping for an authentic and peaceful experience in Hakone, and it became one of the most memorable parts of our trip to Japan. From the moment we arrived, the atmosphere felt calm, intimate, and genuinely welcoming. The hotel has a beautiful boutique feel, but what stayed with us most was how warm and personal the experience felt. We are especially grateful to Rumina-san, who received us and made sure we had our meals scheduled and gave a tour of our room. Our private onsen was truly special and gave us the quiet, restorative moment we had been hoping for. It felt peaceful, authentic, and deeply relaxing. The sukiyaki dinner was another highlight of our stay — beautifully prepared, comforting, and full of care. Thanks again to Rumina for making the whole experience pleasant and giving us recommendations along the way. Breakfast the next morning was just as special. We loved the traditional obanzai breakfast served around the irori grill, which made the whole experience feel intimate and distinctly Japanese. We are grateful to Kana-san for her preparation. It was not only delicious, but also beautifully presented, and felt like such a meaningful part of the stay. Looking back at the meal and the setting, it is one of the moments we will remember most fondly from Hakone. This was one of the highlights of our trip to Japan, and we would gladly recommend it to other couples looking for a warm, authentic, and memorable stay in Hakone.

We loved our stay at this beautiful property. The room (luxury twin) was spacious and private. It is in a quiet area but well connected by public transport systems. The staff were all very polite and attentive. The dinner and breakfast were some of the best meals we ate during our time in Japan.