Modern Luxury Home w GameRoom & Parking

Hvězdičkové hodnocení vychází z přehledu informací o ubytování (například zahrnuté služby a vybavení) od společnosti Klook a slouží pouze pro informaci.

Don’t stay here. Not as listed.

I booked this place for 2 different times during my week stay. On the first 2 night stay, there was an emergency and the host had to relocate us to another location that they said was larger and just as accommodating. We arrived and only had 1 shower for 10 people and the property was 30 min further than planned. There was nothing given in return for the inconvenience or extra miles or time it placed on our trip. They reassured us when we were coming back into town that we would be able to stay in the original location which was true. Unfortunately, upon arrival there were only 4 beds in the home (to sleep 8) we reserved this stay for 12. There were also 7 towels. When I reached out to the host she said they would take care of it the following day and send someone to set up another mattress. I told them that was not acceptable and we needed somewhere for people to sleep. They told me they wouldn’t do anything because it was Easter and their employees were home with their families. Nobody came for the duration of the time. We were sleeping on couch cushions on the floor and thin sheets. It was very disappointing, I would never recommend this place. Our feet were also filthy just from walking around the house. Look somewhere else. I’m not hard to please, so the fact I’m writing a review is enough said.

Property bedding was dirty, carpet dirty, sofas were dirty. Not was listed in the pictures. Asked me for $900 deposit through Zelle. No respond. Expedia needs to investigate this company for false advertising.

Put down a deposit with the understanding that the deposit would be back in my account within 24 hours. Messaged them several times and I have not gotten any response nor have I gotten my money back and it has been days now with no response. Apartment was filthy, beds were used and not cleaned, bunch of appliances didn’t work, found a towel with stains potentially from bodily fluids.DO NOT BOOK WITH THEM THEY ARE SCAMMERS. Charged a cleaning fee on top of this for an apartment that wasn’t even cleaned prior to me staying there. A toilet that wasn’t even properly cleaned as there was brown water and the toilet wasn’t even flushing properly. There were also damages in the apartment that they don’t show. Hallway bathroom shower head came off and the water kept running and I had to fix it. They make you put down a deposit and cleaning fee just to advertise this a great place, etc but it’s all a lie. AGAIN DO NOT BOOK WITH THEM THEY ARE SCAMMERS! I will be further reporting this so that no one else experiences this again.

This was an excellent House My birthday weekend was amazing I totally would book again