Sherry Frontenac Oceanfront Hotel

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Very nice location. Old but well maintained.The hotel doesn't have parking but you can rent a space at the hotel across the street.

The room was nice but the staff could really care less about customer service. We stood outside our room waiting on a room key for well over an hour. They kept saying we were the problem (as in we didn't know how to use a key card). They issued us 6 different cards to "fix" the problem. Then they realized that they were issuing the wrong room number each time and finally realized that the room they gave us was actually malfunctioning. In the end, they had to give us a physical key to get into our room. There were 4 of us in our party with one room key among us. On top of that, you need a key card to use the elevator and we never did get more than one key card to work for the elevator. Just overall, will not be back. Also, NO parking available and they have zero concern in helping you locate parking. So good luck.

Ceiling fan not working toilet clogged, beds were full size not queen. The beach itself we couldn't enjoy due to seaweeds so mixed in with room conditions I wasn't happy.

Some hotel staff had a terrible attitude and manner of speaking; there was very poor management of the pool area and the beach experience.

Very old property. Pool area needs remodeling, furnishings need replacing… drawers in the room dressers are a hazard if traveling with small children. Check in was 10-15 minutes per room. We were in line for at least 45 minutes on July 4th weekend. 1 of the elevators was down on and off during the trip and even the staff joked about getting stuck between floors.

AC wasn’t working correctly right before bed & I called down several times and no answer. Thankfully I eventually figured it out on my own. Smelly.

No dieron la habitación que había reservado y pagado , la habitación no tenía aire acondicionado el ascensor no funcionaba muy malas condiciones ese hotel no le recomiendo

No muy limpio el hotel, el desayuno demasiado básico, el complemento del desayuno es de pago adicional. Muy viejas las instalaciones y falta de mantenimiento

Outdoor pool, direct access to the beach

No tienen estacionamiento y el agua de la ducha fría