Kawaguchiko Park Hotel

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The staff was very hospitable and went out of their way to help us

It was amazing! Staff and everything in hotel is amazing! Real retreat!

It was an ok hotel well located so very walkable to many places. The staff were lovely and very helpful, even helped doing something special for my partner’s birthday. They had a silly rule to hand the key in every time you leave which I think was very unnecessary and inconvenient and not something I’d experienced before.

Excellent room! Onsen very good. Amenities were impeccable

We booked a Ryokan style room which was an experience itself, good room size, onsen was amazing ( no people) so enjoyed it all by myself, good location next to Fuji

i like the water, coffee and soft drink complimentary service. the onsen was the best! i also used the massage chair 3 times 😌

Great stay, shuttle bus from and to the bus terminal

Fantastic hotel. Friendly staff and nice breakfast.

This was a great option and good value! THE PROS: 1: The staff was absolutely top tier - friendly, going out their way to help, and spoke good English. 2: Room was clean and functional. Tatami beds were comfortable. The bathroom is tiny but fully functional with good water pressure and temperature. 3: Amenities were good given the limited space and resources. Onsen, massage chairs, water/drink station, sitting/business room. ALSO - The optional Japanese breakfast was good and convenient. Highly recommend it if you want a variety of tastes to start your day. CONS: 1: Updated older building. While it is nice, it is a little short on door and bathroom ceiling heights. (6' and 7') 2: Bathroom is small. Older rokutans did not necessarily have showers. There may have been converted to be a full bath with tub/shower but then the sink is a bit tiny and it's a prefab plastic construction to fit. It's clean and they provide wash and shampoo. So they do a great job with upscaling what they have to work with. All in all, me and my family were pleased and feel it was a great value. Would definitely stay again. Extra thank you to the lady receptionist who help reschedule our bus/train ride back to Tokyo - she was amazing and went above and beyond her job to help us. It reflected very well on the hotel and it's staff.

They welcomed me as soon as I got out of the taxi, the staff was very friendly and accommodating, there is limited parking from what I saw, but I was using the bus… the hotel does have a bus that will drop you off or pick you up at certain times from the Kawaguchiko Station. Breakfast was amazing!