Celodenní zážitek Ouarzazate Kasbah Ait Ben Haddou s Atlas Studios

The trip itself was nice but there were a few issues. In the morning we had to change cars/drivers 3 times although it wasn’t a big deal for me. At Ait Ben Haddou, the guide cost an extra 30 MAD which wasn’t included, so keep that in mind. Regarding Atlas Film Studios. We were supposed to have 1h30 to visit (klook) but only stopped outside for about 5 minutes to take pictures. The drop-off was honestly the most stressful part and almost ruined the trip for me. I was the last passenger, had no internet and wasn’t familiar with the area, so I struggled to find my grandmother’s address. The driver became very frustrated and seemed ready to leave me somewhere I didn’t know. Being alone with no Wi-Fi and no way to find my way back, I had to call my father because I was genuinely scared. Thankfully, he eventually took me closer, but the situation left me extremely stressed and took away from what had otherwise been a nice day.

it was organized, free picked up from my hotel and i get to see all those places for that amount. it was a good deal.

This was an absolute disaster. First up, the tour operator did not reach out to us to confirm the booking or the pick up time, I had to chase them up. Even then, they did not give us a pick up time, so instead we decided to wait during the advertised pick up time of 7:00-7:30. The pick up driver was late, arriving around 8am. The next issue arose when we were being told to transfer onto another vehicle. This trip was advertised as being a private tour. Despite this, the tour operator insisted they did not do private tours and were trying to put us in with groups. We tried resolving this but I kept having to communicate back and forth between the tour operator, as well as the support line on Klook - they never communicated with each other. Whilst trying to sort out the problem, the tour left without us, and we ended up not going on the tour in the end. We received a refund from Klook, but we had already lost out on a day in our holiday, and have yet to receive compensation for this.