Prohlídka Osvětimi-Březinky z Krakova

You receive a confirmation on your phone shortly before the tour. They pick you up and drop back. Hassle free. I would recommend this tour if you are around Krakow. Our guide was also very nice, took us through the history and details.

Initial pick up was supposed to be at 11:30, then pushed back at 12:35pm. The shuttle bus was late picking me up at 12:40. I then spent 50mins riding in the bus picking up others and we got to the main bus at 1:30pm. I asked to use to toilet and the driver gave me an attitude saying he’d give me 2 mins or he’d leave without me. when I got on the bus there was one seat left next to this gentleman who was coughing and hawking the whole way from start to finish. and now after 2 days I’ve caught the flu, possibly from him. the tour itself was amazing and the guide was thorough but that transfer was disappointing. I could have made my way to the main bus had they let me know where it was as it wasn’t far.

it a very good one, a very good tour. The meeting point was easy to get and comfortable transportation.

先说优点吧，司机素质很高，彬彬有礼，英文好，专车是豪华新奔驰。 缺点很多，主要包括：1.预订好提前没有人再电话确认出发时间，由于订单介绍上同时出现了六点和六点45两个时间，我们一直到出发的时候才知道，六点出发，而司机到的时候，我们还在睡觉。 2.导游专业性不高，全程翻来覆去讲同样的知识点。 3.导游最令人恼怒的是，一直在赶场，催促，不给我们认真看看的时间，行走速度极快，我们稍微做一点停留立刻就找不到队伍了。最后解散都没有通知清楚，让我们去洗手间，出来已经不见了导游。

The time of the tour was changed from 11 AM to 1.15 PM by informing just one day in advance.We had to reschedule our plan and stay an extra night in Krakow. Also it was supposed to be a private tour. Whereas only transportation was private and we were made to join a big group later

I was extremely dissatisfied with the tour guide's narration. I was halfway through the trip and was already eavesdropping on another tour guide who was not part of this group telling a story. If you want a group that includes pick-up and drop-off, you can choose this. But if you want to have a good travel experience in Auschwitz, please definitely don’t choose this. I would come back to Auschwitz one more time but would definitely choose a different team, it was a terrible experience and I learned absolutely nothing from it.