Kasa Capitol Hill Seattle

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Very nice

Hi your room was very clean but I would like to see more drawers to place your clothes away.

Great location, easy access to public transit and easy to walk to any spot

This was the worst experience I’ve ever had with a hotel. We spent two hours searching for the place, which we finally found after walking past a window because of a small piece of paper posted in a building that had many other businesses. It was NOT A HOTEL but actually an apartment building, I’m very disappointed with Expedia showing it on their site as a hotel without clarification. There was no lot or even street parking available, there was only a blurb on the website about possible paid parking 10-25 minutes away, costing $30 and up to $90 dollars a night. There was no front desk or building. You had to go to the other businesses’ building and type in a code or speak to someone over a digital intercom. The entire process was incredibly confusing, and I can’t imagine an older or less digitally savvy person trying to navigate it. After putting the tv on with a slightly higher volume, we got a notice the next day that there were noise censors in the room that we hadn’t been aware of. The property threatened a $500 dollar fine for this noise sensor being set off, which was only stopped after calling and explaining the situation to another offsite hotline. The room itself was very good, but I couldn’t recommend Kasa less. Having noise surveillance in an apartment they claimed to be a hotel was frankly disgusting. By far the worst, most disappointing, and frustrating part of our trip.

Easy contactless check-in and use of the unit. It was very clean and looked exactly like the pictures. Great neighborhood, easy to access public transit.

This place was a headache from the start. We got into the city late and our door wouldn't open for us, and it took way too long chatting with the customer service for them to believe me that the code wasn't working. They gave us a new room eventually, but the ac didn't work. Wi-Fi was pretty bad, the tv in the room was useless without solid Wi-Fi. Then one evening was woken up at 3am by fire alarms, and spent 45 min outside waiting for the fire department to come and let us back in. Another resident said that the fire alarms went off 3 times in one week and is very sensitive. I think it went off after we left because we got a bunch of automated texts after leaving saying we were setting off the noise sensors in the rooms. Overall kind of a stressful place to stay

Great place but the only way to store bags it with bounce and you have to pay.

Fire alarm went off at 2am and we all had to evacuate because some one burned some food

The place is clean and the rooms are awesome. Would always stay there.

Great place, great location. Easy self check in, clean, exercise room, roof top patio. Stayed for 4 days and was an easy walk or bike/scooter to the stadium area, Pioneer Square, Pikes Place, Space Needle. And the street below has a few good food options and a Voodoo Donuts across the street. Would definitely stay again!